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    Epson Expression Photo XP-960 Printer

    Expression Photo XP-960
    A color inkjet all-in-one printer from Epson, with scan and copy functions, Ethernet and WiFi networking, and wireless printing with Apple AirPrint and Google Cloud Print. Works with Windows and macOS.
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    * This Model May Have Limited Distribution

    Ratings

    Ratings

    Test Results

    Color

    Color

    Color

     /  5
    Text quality
    3 / 5

    Text quality

    This indicates how crisply and clearly a printer produced black text in a variety of faces, sizes, and styles. Models with higher scores produce more uniform type, with sharper edges and smoother curves.

     /  5
    Text speed
    4 / 5

    Text speed

    This score reflects how quickly the model can print text on five pages of plain, letter-sized pages. Less than 14 seconds is Excellent; 14 to 19 seconds is Very Good; 19 to 28 seconds is Good; 28 to 39 seconds is Fair; and longer than 39 seconds is Poor.

     /  5
    Graphics quality
    3 / 5

    Graphics quality

    Our assessment of the appearance of color graphics produced by the printer. Black and white lasers were judged on black and white graphics.

     /  5
    Photo quality
    3 / 5

    Photo quality

    This is our assessment of the appearance of each photo. Models with higher scores produce more natural looking photos, with smoother changes in shading and fewer problems with banding.

     /  5
    Maintenance ink use
    4 / 5

    Maintenance ink use

    Reflects the amount of extra ink used by an inkjet printer to maintain its print heads in our test printing a total of 30 pages of text and color graphics intermittently over a 4-week period, turning the printer OFF between print jobs.

     /  5
    Scan quality
    4 / 5

    Scan quality

    Scan quality is for color photos, graphics, and text scanned at each model's default settings.

     /  5
    Ink cost/year ($)

    Ink cost/year

    Estimated cost (in dollars) for ink or toner in a year of typical use, based on our tests, the type of printer, and how our readers told us they print. Your results may vary from these figures, but they are useful for comparing models.

     /  5
    Power saving
    4 / 5

    Power saving

    This indicates how well the printer conserves power between uses.

     /  5
    Cost of ownership ($)

    Cost of ownership

    A total consisting of the purchase price of the printer plus an estimate of the ink or toner supplies needed after 2 years of regular use.

     /  5
    Copy quality
    4 / 5

    Copy quality

    Copy quality is for graphics and text.

     /  5
    Versatility
    5 / 5

    Versatility

    Versatility indicates features that increase a printer's utility or capabilities.

     /  5
    Convenience
    4 / 5

    Convenience

    Measures the ease of carrying out a series of common activities with the printer.

     /  5

    Detailed Test Results

    PRINTING. The Epson Expression Photo XP-960 prints using inkjet technology, which sprays liquid ink onto the paper from a moving head. It prints photos on glossy paper that are fine for casual users, but not as good as most inkjet printers. Its text printing is Good, though not as good as most inkjets. Text printing was reasonably fast, 5.7 pages per minute, costing 6 cents per page. It prints color graphics well enough for most purposes, such as school reports, at 3.5 pages per minute, costing 24 cents per page. It has auto-duplex printing to print both on sides of the page, with no loss of quality. This printer is a wide format model that can print on 11x17 paper, giving you the ability to create large photographs or spreadsheets. There's a second tray for full-size paper, allowing you to load letterhead paper, for instance. It also has a separate tray for snapshot-size photo paper.

    SCANNING and COPYING. Scanning performance was Very Good, fine for general-purpose scanning. It can scan or copy an area up to 11.3 x 8.2 inches (letter size). Copying performance was Very Good, suitable for most purposes.

    CONTROLS and DISPLAY. The printer has a large, 4.2-inch display screen with a touchscreen that can preview each photo in a 3.6-inch window.

    CONNECTIVITY and NETWORKING. The Epson Expression Photo XP-960 has a memory-card reader for directly printing documents and images stored on an SD card. It has USB PictBridge for direct printing from cameras. You can connect directly to a PC with a USB cable, or to your network router either wirelessly with WiFi or with an Ethernet cable. There's a WiFi Auto-connect feature that makes it easy to link to your wireless router. Apple AirPrint and Google Cloud Print are built-in, to print wirelessly from smartphones, tablets and PCs. You can also install Epson's app on your smart phone or tablet, as another option for printing over your WiFi network. You can also print an email remotely by forwarding it directly to this printer.

    COST OF OWNERSHIP AND INK. When this section was last updated, the printer's purchase price was about $300, expensive for an all-in-one inkjet printer. Printing uses up ink. Over time, as you print, the costs add up. This printer uses 6 cartridges. The Epson ink cartridges used in testing were the 277XL BK, 277XL C, 277XL M, 277XL Y, 277XL LC and 277XL LM. At the time, their prices were $20 for black and $17 (each) for the other five. We estimate the ink cartridges to last a long time — around 7 months — following a typical printing schedule. After 2 years of typical use, we estimate the total cost to be $540, high for an inkjet. The estimated yearly cost is $120, typical for this printer type. So the 3-, 4- and 5-year estimates are $660, $779 and $899 respectively.

    NOTE. This printer was noisier than most while printing, so you might want to locate it away from sleeping areas.

    PRINTER FIRMWARE. Firmware is software that exists inside the printer. All models are evaluated using the latest firmware version available at the time of testing. The firmware version of the Epson Expression Photo XP-960 was PL03F7.

    SOFTWARE. The collection of software accompanying the printer may include: the printer driver, printer applications, electronic user manual, (and for all-in-ones:) scanning, faxing, and OCR apps. These get installed on your personal computer. All models are evaluated with a Windows 10 PC using the latest version of printer driver and printer support apps available at the time of testing. The software version was 2.52.0.0.

    ABOUT THE INK CARTRIDGES, SOFTWARE AND FIRMWARE. Our test results are valid only for the Epson-brand ink cartridges, and the software and firmware versions indicated. If your printer's software or firmware differ from the ones shown you either have an older or a newer version of these. Manufacturers may periodically upgrade the printer's firmware to enhance operation, fix bugs, or add features. Firmware updates are downloadable directly to your printer via a wired or wireless network (if internet capable). You can check your printer's firmware version, or upgrade to the latest firmware by either (1) running the Epson printer-update app installed on the PC, or (2) accessing the "Settings" section of the printer menu and navigating to the firmware update option. Consult the user manual or Epson's website for further guidance. Try searching online.

    About

    The Epson Expression Photo XP-960 is an all-in-one inkjet printer with scan and copy functions. It works with Windows and macOS. This printer is a wide format model that can print on 11x17 paper, giving you the ability to create large photographs or spreadsheets. It can accept paper up to 25# basis weight, slightly heavier than common office bond, but less than what many printers can accept. There's a second tray for full-size paper, allowing you to load letterhead paper, for instance. It also has a separate tray for snapshot-size photo paper. The printer has a large, 4.2-inch display screen with a touchscreen interface. The Epson Expression Photo XP-960 has a memory-card reader. It has USB PictBridge for direct printing from cameras. You can connect directly to a PC with a USB cable, or to your network router either wirelessly with WiFi or with an Ethernet cable. When setup for use, the Epson Expression Photo XP-960 requires a space that measures 5.7 inches high by 18.8 inches wide by 20.7 inches deep.

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