Philodendron Radiatum Variegated Live Plant Fully Rooted

Free phytosanitary certificate

Payment: Paypal

Delivery Time: Ready to ship after payment is received (handing 1-3 days).
Phytosanitary certificate application takes 1-2 days.

Typically, it will take 5-7 days for the plant to reach its destination, however it varies by country destination.

A tracking number will be provided after shipment.

Please do not forget to place a contact number in personalization.



PLEASE READ OUR TERMS & CONDITIONS

1. General
1.1. When purchasing plants overseas with a long transportation process, please keep in mind that plants are traveling with bare roots for an extended period of time in a dark box, and the box will encounter varying conditions. They might not be in their best condition when they arrive. Please give them some time and love, the plants will recover.

1.2. We are committed to packing in the best possible way to ensure you will receive your plant in excellent condition. However please acknowledge that it is common for some species to lose leaves, however they are not dead. Please study the requirements to revive the specific plant after it has been traveling.

1.3. It is the customer’s responsibility to understand the import permit regulations of your home country. Some countries require the importer to obtain an import permit. We are not responsible for plants confiscated by local agricultural authorities due to the lack of a proper permit.

1.4. We do not accept canceling of orders after one day (1x24 hours) of receiving the order.

1.5. We do not provide returns or refunds, in any case, only reship of the same value if plant was fully dead through the shipping process.

1.6. To reship, the buyer must pay the shipping cost.

1.7. In cases where the plants arrive dead, i.e. no more green and completely rotten, please contact us within 24 hours with picture/video evidence of when you received the plants.

2. Shipping
2.1. Plants are carefully sanitized then covered with moist moss and rolled up in paper to provide protection for the leaves from damage and then places in a cardboard box (For cold weather, we will use PE insulation and Styrofoam boxes as packaging). Delivery may take up to 5 to 8 days.

2.2. Tracking numbers will be provided on the Etsy system.

2.3. Customers shall understand that shipping duration depends on the customs clearance process and agriculture inspection processing in your country. Please note that we cannot control the shipping and processing time once the package ships. In terms of delays, customers shall contact DHL/UPS/EMS contact center/local call center.

2.4. We are not liable for any damaged, lost or stolen packages.

BY ORDERING THE PLANTS, THE CUSTOMER AGREES TO OUR TERMS AND CONDITIONS.