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Balanced Scorecards to Measure Enterprise Risk Performance

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Enterprise Risk Management Models

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Balanced scorecards are tools to monitor the relative performance of organizational units over multiple dimensions. Traditionally, the four dimensions of learning and growth, internal business processes, customer satisfaction, and financial performance have been used. The concept is demonstrated with multiple business contexts.

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Authors and Affiliations

  1. Department of Management, University of Nebraska, Lincoln, NE, USA

    David L. Olson

  2. Economics and Management School, University of Chinese Academy of Sciences, Beijing, China

    Desheng Wu

Authors
  1. David L. Olson
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  2. Desheng Wu
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Olson, D.L., Wu, D. (2023). Balanced Scorecards to Measure Enterprise Risk Performance. In: Enterprise Risk Management Models. Springer Texts in Business and Economics. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-68038-4_10

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