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DR-6050C/7550C/9050C

SERVICE
MANUAL

FEBRUARY 2009
REV. 0

COPYRIGHT ©2009 CANON INC. CANON DR-6050C/7550C/9050C REV. 0 PRINTED IN U.S.A.


COPYRIGHT © CANON ELECTRONICS INC. 2009

Use of this manual should be


strictly supervised to avoid
disclosure of confidential
information.
PREFACE

This Service Manual describes necessary basic information for field service and maintenance for
maintaining the product quality and functions of this machine.

Contents

Chapter 1: General description


Product specifications, name of parts, operation method

Chapter 2: Functions and operation


Description of operation of machine system and electrical system by function

Chapter 3: Disassembly and reassembly


Disassembly method, reassembly method

Chapter 4: Installation and maintenance


Installation method, maintenance method

Chapter 5: Troubleshooting
Error display and troubleshooting

Appendix: General diagram etc.

Information in this manual is subject to change. Notification of such changes will be given in Service
Information Bulletins.

Thoroughly read the information contained in this Service Manual and the Service Information Bulletins
to gain a correct and deeper understanding of the machine. This is one way of fostering response for
ensuring prolonged quality and function, and for investigating the cause of trouble during troubleshooting.

Quality Assurance Center


Canon Electronics Inc.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION


CONTENTS
CHAPTER 1 2. Drive System Block Diagram ............2-17
GENERAL DESCRIPTION 3. Image Processing Control.................2-18
V. POWER SUPPLY ..................................2-20
I. PRODUCT SPECIFICATIONS ................ 1-1
1. Power Supply....................................2-20
1. Features.............................................. 1-1
VI. OPTION .................................................2-22
2. Specifications ...................................... 1-2
1. Imprinter ............................................2-22
3. Precautions ......................................... 1-8
2. Patchcode Decoder ..........................2-23
II. NAME OF PARTS.................................... 1-9
3. Barcode Module................................2-23
1. Front Side ........................................... 1-9
VII. ELECTRICAL PARTS LAYOUT.............2-24
2. Rear Side .......................................... 1-10
1. Motor, Fan, Solenoid.........................2-24
3. Control Panel .................................... 1-10
2. PCB, Sensor, Unit .............................2-26
III. USER OPERATION............................... 1-11
VIII. PARTS LAYOUT ON EACH PCB ..........2-28
1. Preparation of Trays.......................... 1-11
1. Control PCB ......................................2-28
2. Job Function ..................................... 1-12
2. Main Drive PCB ................................2-29
3. CapturePerfect 3.0............................ 1-13
3. Sub-Drive PCB..................................2-30
4. Paper Jam Handling ......................... 1-15
4. Power Supply PCB ...........................2-31
5. User Mode ........................................ 1-16
5. Eject PCB..........................................2-32

CHAPTER 2
FUNCTIONS & OPERATION CHAPTER 3
DISASSEMBLY &
I. OUTLINE ................................................. 2-1
REASSEMBLY
1. Basic Configuration............................. 2-1
I. REPLACED BY USERS ..........................3-1
2. Roller Arrangement ............................. 2-2
1. Pickup Roller.......................................3-1
3. Motor Drive ......................................... 2-3
2. Feed Roller..........................................3-1
4. List of Sensors .................................... 2-4
3. Retard Roller .......................................3-2
5. Electrical Circuits ................................ 2-5
II. EXTERNAL COVERS..............................3-3
6. Timing Chart........................................ 2-6
II. READING SYSTEM................................. 2-7 1. Control PCB Cover .............................3-3
2. Right Cover .........................................3-3
1. Outline................................................. 2-7
3. Operation Panel ..................................3-4
2. Image Reading.................................... 2-8
4. Left Cover............................................3-5
3. Shading............................................... 2-9
5. Top Cover............................................3-6
III. FEED SYSTEM ..................................... 2-10
6. Pickup Tray Unit..................................3-6
1. Outline............................................... 2-10
7. Eject Tray Unit.....................................3-7
2. Pickup Tray Elevation ....................... 2-11
8. Upper Front Cover ..............................3-7
3. Separation Mechanism ..................... 2-12
9. Rear Cover..........................................3-8
4. Feed Error Detection ........................ 2-13
III. UPPER UNIT-1 (ELECTRICAL SYSTEM)
5. Staple Detection................................ 2-14
............................................................3-9
IV. CONTROL SYSTEM ............................. 2-15
1. Main Drive PCB ..................................3-9
1. Control PCB ...................................... 2-15

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION


2. Ultrasonic Sensor PCB....................... 3-9 4. Lower Front Cover............................ 3-36
3. Feed Motor ....................................... 3-10 5. Lower Entrance Guide...................... 3-37
4. Pickup Motor..................................... 3-10 6. Belt (Right)........................................ 3-37
5. Pickup Solenoid.................................3-11 7. Belt (Left) .......................................... 3-38
IV. UPPER UNIT-2 (MECHANICAL SYSTEM) 8. Registration Roller Lower ................. 3-38
.......................................................... 3-13 9. Platen Roller Lower .......................... 3-39
1. Pickup Unit ....................................... 3-13 10. Reading Roller Lower...................... 3-40
2. Pickup Roller Cover.......................... 3-14 11. Drive U-turn Roller (Front)............... 3-40
3. Upper Entrance Guide...................... 3-14 12. Drive U-turn Roller (Middle) ............ 3-41
4. Registration Roller Upper ................. 3-15 13. Drive U-turn Roller (Rear) ............... 3-41
5. Reading Roller Upper....................... 3-16 14. Eject Drive Unit ............................... 3-42
6. Platen Roller Upper .......................... 3-16 15. Eject Roller (Drive) .......................... 3-42
7. Eject Roller (Follower) ...................... 3-17 VIII. BASE UNIT-3 (READING SYSETM)..... 3-43

8. U-Turn Roller (Follower) ................... 3-17 1. Lower Reading Unit .......................... 3-43
9. Eject Tray Extension......................... 3-18 2. Shading Motor .................................. 3-43
10. Imprinter Cover ............................... 3-19 3. Lower Reading Glass Assembly....... 3-44
11. Eject Document Guide .................... 3-20
12. Entire Upper Unit............................. 3-20 CHAPTER 4
V. UPPER UNIT-3 (READING SYSTEM).. 3-23 INSTALLATION &
1. Upper Reading Unit.......................... 3-23 MAINTENANCE
2. Shading Motor .................................. 3-24
I. INSTALLATION ....................................... 4-1
3. Upper Reading Glass Assembly....... 3-25
1. Choosing Location.............................. 4-1
VI. BASE UNIT-1 (ELECTRICAL SYSTEM)
2. Unpacking And Installation ................. 4-2
.......................................................... 3-26
3. Imprinter Installation Procedure ......... 4-8
1. Control PCB...................................... 3-26 4. Patchcode Decoder Installation
2. Sub-Drive PCB ................................. 3-27 Procedure........................................ 4-12
3. Power Supply PCB........................... 3-27 II. PARTS REPLACEMENT....................... 4-13
4. Ultrasonic Drive PCB........................ 3-28
1. Periodically Replaced Parts ............. 4-13
5. Eject PCB ......................................... 3-29
2. Consumable Parts (Commercial Goods)
6. Document Sensor PCB .................... 3-29
........................................................ 4-13
7. Main Motor........................................ 3-30
3. Consumable Parts (For User) .......... 4-13
8. Tray Motor ........................................ 3-31
4. Consumable Parts (For servicing).... 4-14
9. Separation Motor .............................. 3-32
III. MAINTENANCE .................................... 4-16
10. Eject Motor ...................................... 3-32
1. User Maintenance ............................ 4-16
11. Exhaust Fan .................................... 3-33
2. Service Maintenance ........................ 4-17
VII. BASE UNIT-2 (MECHANICAL SYSTEM)
.......................................................... 3-34
1. Pickup Document Guide................... 3-34
2. Tray Drive Box.................................. 3-35
3. Blind Cover ....................................... 3-36

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION


CHAPTER 5 2. Patchcode .........................................5-36
TROUBLESHOOTING 3. Analog Sensor ..................................5-36
4. Application Information .....................5-37
I. ERROR DISPLAY.................................... 5-1
5. Simulation Mode ...............................5-37
1. Main Body ........................................... 5-1
III. LIST OF FAILURES...............................5-38
2. Computer ............................................ 5-3
1. Operation Failures ............................5-38
II. SERVICE MODE ..................................... 5-4
2. Images Failures ................................5-38
A. Outline ................................................... 5-4
IV. OPERATION TROUBLESHOOTING.....5-39
1. Outline................................................. 5-4
1. No Power Is Supplied .......................5-39
2. Installation Procedure ......................... 5-9
2. Scanner Is Not Recognized ..............5-40
3. Starting Up and Exiting Service Mode 5-9
3. Scanning Does Not Start...................5-40
B. Main Menu ........................................... 5-11
4. Documents Are Not Fed Properly .....5-41
1. All Adjustment ................................... 5-11
5. Scanning Speed Is Slow ...................5-42
2. Individual Adjustments ...................... 5-12
V. IMAGE TROUBLESHOOTING ..............5-43
3. Max Document Size.......................... 5-13
1. Completely Black, Completely White,
4. Sleep................................................. 5-14
All Streaks........................................5-44
5. SCSI Transfer ................................... 5-14
2. Too Dark, Too Light ...........................5-44
6. Counter ............................................. 5-15
3. Black Borders Around Image ............5-45
C. Dcon Check ......................................... 5-17
4. Image Skews ....................................5-45
1. Motor................................................. 5-17
5. Streaks on Image ..............................5-46
2. Feed Test .......................................... 5-18
6. Moire on Image .................................5-46
3. Sensors............................................. 5-18
7. Outer Areas of Image Disappear ......5-46
4. LED/LCD........................................... 5-21
8. Text Invisible .....................................5-47
D. Get Status ............................................ 5-22
VI. AFTER REPLACING PARTS ................5-48
1. Last Error Logs ................................. 5-22
2. Check Device.................................... 5-22
3. Serial Number ................................... 5-23 APPENDIX
4. Write Setting to Text.......................... 5-23 I. GENERAL DIAGRAM ............................. A-1
E. Scan..................................................... 5-24
1. Scan Check....................................... 5-24
2. CIS Data ........................................... 5-25
3. ImgFrame.......................................... 5-26
F. Extended Setting ................................. 5-28
1. Regist Manual Adjustment ................ 5-28
2. Key Lock ........................................... 5-29
G. Firmware Change ................................ 5-30
1. Firmware registration ........................ 5-30
2. Controller Firmware Loading ............ 5-32
3. Drive Firmware Loading.................... 5-34
H. Others .................................................. 5-35
1. Imprinter............................................ 5-35

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION


CHAPTER 1

GENERAL DESCRIPTION

I. PRODUCT SPECIFICATIONS.................1-1 III. USER OPERATION ...............................1-11


II. NAME OF PARTS ....................................1-9

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/9050C FIRST EDITION


CHAPTER 1 GENERAL DESCRIPTION

I. PRODUCT SPECIFICATIONS

1. Features
1) 3 models suitable for each usage
DR-9050C: Color, 90 ppm/180 ipm, Tray capacity 500 sheets
DR-7550C: Color, 75 ppm/150 ipm, Tray capacity 500 sheets
DR-6050C: Color, 60 ppm/120 ipm, Tray capacity 300 sheets

2) High-speed reading
No speed down in color mode (using 3-line sensor)
DR-9080C
A4/200 dpi DR-9050C DR-7550C DR-6050C
(reference)
B&W 90 ppm/180 ipm 75 ppm/150 ipm 60 ppm/120 ipm 90 ppm/180 ipm
Grayscale 90 ppm/180 ipm 75 ppm/150 ipm 60 ppm/120 ipm 90 ppm/180 ipm
Color 90 ppm/180 ipm 75 ppm/150 ipm 60 ppm/120 ipm 54 ppm/92 ipm
No speed down with auto-size detection and deskew (using built-in IC)

3) High-durability
Expected life 14.4 millions sheets (A4 copy paper)

Reference: Outline view

   



     
      
Figure 1-101

“Windows” is a trademark of Microsoft Corporation in the U.S. and other countries.


Other company names and product names mentioned in this document are registered trademarks or
trademarks of the respective companies.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 1-1
CHAPTER 1 GENERAL DESCRIPTION

2. Specifications
1) Appearance/Installation
No. Item Specifications
1 Type Desktop type sheet-fed scanner
2 Power supply rating 1) 100 V model: 100 VAC, 50/60 Hz, 90 W
2) 120 V model: 120 VAC, 60 Hz, 1.4 A
3) 200 V model: 220-240 VAC, 50/60 Hz, 0.8 A
3 Power consumption 1) Operating: 86 W (100 V), 83 W (120 V), 84 W (200 V)
2) Sleep mode: 3.3 W (100 V), 3.2 W (120 V), 3.9 W
(200 V)
3) Power switch OFF: 0 W
*Conforms to International Energy Star Program.
4 Operating environment 10 to 32.5°C (50 to 90.5°F), 20 to 80%RH
*No condensation allowed.
5 Noise 1) Standby: 40 dB max.
2) Operating: 72 dB max.
*Sound power level, A4 copy paper (t=0.08 mm)
6 Dimensions Tray closed: 480 (W) × 531 (D) × 311 (H) mm
*Details are described later. Tray opened: 480 (W) × 718 (D) × 390 (H) mm
7 Weight 22.5 kg (Main body only)
8 Output interface 1) USB 2.0 (Hi-speed)
2) SCSI-3 (Ultra)
9 Expected product life One of the following two items, whichever comes first.
(In-house information) 1) 5 years
2) Sheets fed: 14.4 millions sheets (A4 copy paper)
*There are parts needed to replace.
10 Installation By service technicians
11 Bundle software ISIS/TWAIN driver, CapturePerfect 3.0, Job Tool
12 Consumable parts 1) Exchange roller kit (Pickup/Feed/Retard rollers)
(commercial goods) *Expected life 250,000 sheets
2) Ink cartridge
*Ink cartridge is consumable parts for Imprinter (option).
13 Option 1) Imprinter (post)
2) Patchcode decoder
3) Barcode module (driver's option)

Table 1-101

1-2 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 1 GENERAL DESCRIPTION

External dimensions (unit: mm)

480

531

600
(390)

311
(162)

(718)

Figure 1-102

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 1-3
CHAPTER 1 GENERAL DESCRIPTION

2) Document feed
No. Item Specifications
1 Document feed path U-turn path
2 Document size 1) Width 50.8 to 305 mm
2) Length 70 to 432 mm
*Excluded long document mode.
3) Weight 1) Separation pickup
(thickness) 52 to 209 g/m2 (0.06 to 0.25 mm)
2) Non-separation pickup
42 to 255 g/m2 (0.05 to 0.30 mm)
3 Document limitation 1) Pressure-sensitive paper: Can be fed with limitation of di-
rection.
2) Carbon-backed paper: Cannot be fed.
3) Perforated paper for binder: Can be fed with limitation of
holes.
4) Curled paper: Can be fed only if curl is 8 mm or less.
5) Creased paper: Can be fed, but crease must be straight-
ened before being fed.
*For the staple detection, curl is 3 mm or less, and no crease.
4 Long document mode Length: 1,000 mm or 3,000 mm max.
*Selected by user mode
*Thickness is 0.2 mm or less.
*Image data size is 378 MB or less.
*Feeding function is not guaranteed.
*If using the Folio together, A1-size scanning is available.
5 Document storage Document size DR-9050C/7550C DR-6050C
500 sheets max. 300 sheets max.
A4 or Pickup
48 mm height max. 28 mm height max.
less
Eject 500 sheets max. or 48 mm height max.
Pickup 20 mm height max. 12 mm height max.
A4 over
Eject 20 mm height max.
6 Feeding speed Resolution Binary, Grayscale, Color
100/150/200/240/300 dpi 661.7 mm/sec
400/600 dpi (speed priority)
100 to 300 dpi 165.4 mm/sec
(high-quality Moire reduction)
400/600 dpi (image priority)
7 Double feed detection 1) Length detection (by registration sensor)
2) Ultrasonic double feed detection (1 position)
8 Other functions 1) Pickup tray position adjustment
2) Automatic eject speed control
3) Staple detection
4) Multiple document guides positioning

Table 1-102

1-4 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 1 GENERAL DESCRIPTION

3) Document reading *using bundle software CapturePerfect 3.0


No. Item Specifications
1 Type of sensor 3-line CMOS Contact Image Sensor (CIS)
2 Sensor pixels 600 dpi, Effective pixels 7396 × 3 lines (313 mm)
*Operation mode: 300/600 dpi exchangeable
3 Light source 3-color (RGB) LED, Double-side illumination
4 Background color Black
5 Image data memory size 384 MB (including memory size for rotation)
6 Reading side Simplex (front)/Duplex (both)/Blank skip/Folio
7 Reading size 1) Typical: A3/A4/A4-R/A5/A5-R/A6/A6-R,
B4/B5/B5-R/B6/B6-R, LDR/LGL/LTR/LTR-R
2) Auto-size detection
3) Maximum size (305 × 432 mm)
4) User setting
5) Margin (±10 mm)
8 Output mode 1) Binary (Black & White/Error diffusion/ATE/ATE-II)
*ATE=Advanced Text Enhancement
*ATE-II is not available at 400/600 dpi.
2) Grayscale (8 bits)
3) Color (24 bits)
4) Auto image type detection
9 Output resolution 100 × 100 dpi, 150 × 150 dpi, 200 × 200 dpi, 240 × 240 dpi,
300 × 300 dpi, 400 × 400 dpi (speed priority),
600 × 600 dpi (speed priority), 400 × 400 dpi (image priority),
600 × 600 dpi (image priority)
10 Reading speed A4 portrait, JPEG transportation for grayscale and color
modes.
Auto-size detection and deskew are set ON. The numbers
may differ depending on the computer, the function settings
and other conditions.
Mode Simplex Duplex
Model Resolution
(file format) (ppm) (ipm)
Black & 200 dpi 90 180
White 300 dpi 90 180
(TIFF)
600 dpi (speed priority) 83 83
600 dpi (image priority) 22 44
Grayscale 200 dpi 90 180
(JPEG) 300 dpi 90 180
DR-9050C
600 dpi (speed priority) 80 80
600 dpi (image priority) 22 44
Color 200 dpi 90 180
(JPEG) 300 dpi 90 170
600 dpi (speed priority) 45 45
600 dpi (image priority) 18 15

Table 1-103a

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 1-5
CHAPTER 1 GENERAL DESCRIPTION

No. Item Specifications


10 Reading speed (cont.)
Mode Simplex Duplex
Model Resolution
(file format) (ppm) (ipm)
Black & 200 dpi 75 150
White 300 dpi 75 150
(TIFF)
600 dpi (speed priority) 75 83
600 dpi (image priority) 18 36
Grayscale 200 dpi 75 150
(JPEG) 300 dpi 75 150
DR-7550C
600 dpi (speed priority) 75 85
600 dpi (image priority) 18 36
Color 200 dpi 75 150
(JPEG) 300 dpi 75 150
600 dpi (speed priority) 45 45
600 dpi (image priority) 17 15
Black & 200 dpi 60 120
White 300 dpi 60 120
(TIFF)
600 dpi (speed priority) 60 83
600 dpi (image priority) 15 30
Grayscale 200 dpi 60 120
(JPEG) 300 dpi 60 120
DR-6050C
600 dpi (speed priority) 60 80
600 dpi (image priority) 15 30
Color 200 dpi 60 120
(JPEG) 300 dpi 60 120
600 dpi (speed priority) 45 45
600 dpi (image priority) 15 15

Table 1-103b

1-6 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 1 GENERAL DESCRIPTION

4) Image processing/Other functions *using bundle software CapturePerfect 3.0


No. Item Specifications
1 Brightness adjustment 255 steps, back side individual setting, Auto for black and
white mode (ABC processing)
*Not available for ATE/ATE-II
2 Contrast adjustment 7 steps, back side individual setting
3 Gamma correction Front/back side each, R/G/B/grayscale
4 Edge emphasize 5 steps
5 Color dropout Dropout/emphasize, R/G/B/custom, front/back side each
6 Moire reduction None/Hi-speed/Hi-quality
*Depend on the resolution, selectable items are different.
7 Other image processing Shading correction, Deskew, Dots erasing, Prevent
bleed-through/Remove background, Text orientation rec-
ognition, Black border removal, Punch hole removal,
Add-on, Resampling (included MultiStream), Pre-scan, 3-D
gamma (color correction), JPEG transportation, Image
rotation
8 Other functions Skew detection, Rapid recovery scan, Continuous manual
feed, Buzzer, Count only, Verify count, Batch separation
9 Operation section Keys (Start/Stop/Functions), Display LCD (16 characters ×
2 lines)
*Function of keys can be invalided by service mode.
10 User modes Setting by operation section of the main body.
11 Job function Save as file
12 Counter Sheets count for total scanning and replacing parts
(memorized in EEPROM on the scanner main body)

Table 1-104

The specifications above are subject to change for improvement of the product.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 1-7
CHAPTER 1 GENERAL DESCRIPTION

3. Precautions 4) Electromagnetic wave interference


This section describes items that require This machine complies with some stan-
particular care, for example, regarding human dards regarding electromagnetic wave
safety. interference, such as VCCI and FCC.
These precautions must be observed. However, the user may have to take
The user should be explained the items that countermeasures if the machine causes
relate to user safety and instructed to take electromagnetic wave interference.
appropriate actions.
5) User Manual
1) Power OFF in emergency Read each “User Manual” thoroughly prior
If such abnormal conditions as extraordi- to use of this machine.
nary noise, smoke, heat and odor occur,
immediately unplug the power cord. 6) Disposal
Be careful not to get clothing (ties, long Follow local regulations when disposing of
hair, etc.) caught in this machine as it may the product and parts. This product is
cause injury. Should this occur, immedi- subject to the WEEE Directive in Europe.
ately unplug the power cord. Do not insert
fingers in the feed section while moving 7) Movement
the rollers. This machine weighs 22.5 kg. When lifting
or moving this machine, 2 persons must
2) Power OFF on disassembling hold it from both sides. Never lift it by one
When disassembling and assembling are person.
performed, unplug the power cord.

3) Prohibition of modify
This machine must not arbitrarily be
modified or remade. If it is, use of this
machine may be forcibly suspended.
To change the specifications or disas-
semble and reassemble this machine, fol-
low the instructions described in this
manual and the service information.
Figure 1-103

1-8 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 1 GENERAL DESCRIPTION

II. NAME OF PARTS

1. Front Side

Figure 1-201

{
1 Upper unit {
8 Eject document guides
{
2 Imprinter cover {
9 Pickup document guides
{
3 Document eject tray {
10 Document guide lock lever
{
4 Control panel (Operation panel ¼) {
11 Document feed tray (Pickup tray ¼)
{
5 Power switch {
12 Document feeder tray
{
6 Document eject tray extension extension/extension wire
{
7 Eject paper stoppers
Note:In this manual, the “Control panel” may also be mentioned as the “Operation panel,” and
the “Document feed tray” may also be mentioned as the “Pickup tray.”

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 1-9
CHAPTER 1 GENERAL DESCRIPTION

2. Rear Side 3. Control Panel

Figure 1-202

{
1 Ventilation holes (exhaust fan)
{
2 Power connector
{
3 USB connector (Type B)
{
4 SCSI connector (Half pitch D-sub 50 pin)
Figure 1-203
{
5 DIP switches (SCSI ID)

{1 Display panel
{2 Count Clear key
{3 Enter key
{4 keys (left/right keys)
{5 Menu key
{6 Job key
{7 Count Only key
{8 Separation Off key
{9 New File key
{
10 Start key
{
11 Stop key

Note:In this manual, the “Control panel” may


also be mentioned as the “Operation
panel.”

1-10 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 1 GENERAL DESCRIPTION

III. USER OPERATION

This section presents an outline of the Push the document guides from both
user operations. Refer to the “User Manual” sides ({1 ) and adjust their positions ac-
of this machine for details. cording to the document width ({2 ).

1. Preparation of Trays
Before scanning documents, prepare for
the document feed tray and document eject
tray according to the documents.

1) Document feed tray


The height of the document feed tray can
be adjusted according to the number of
Figure 1-302
documents to be set and is set to the
lowest position as the initial value. It is Note:The right and left positions can be
changed in user mode. changed by locking the document guides.
Refer to the “User Manual” for details.

Pull out the tray extension according to the


document length. Open the extension wire
as required.

Figure 1-301

Figure 1-303

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 1-11
CHAPTER 1 GENERAL DESCRIPTION

2) Document eject tray 2. Job Function


Hold both document guides and adjust the The job registered with the job registra-
positions according to the width of the tion tool is performed with the following pro-
document to be set. cedure.

Figure 1-304
Job registration tool
Note:The positions of the right and left docu-
ment guides of the document eject tray
can be changed independently of each
Figure 1-306
other.

1) Press the [Job] key on the control panel.


Open the document eject tray extension
according to the document length. Raise
the eject paper stoppers as necessary.

Job key

Figure 1-305

Figure 1-307

2) Select the job with the left/right keys.

1-12 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 1 GENERAL DESCRIPTION

3) Perform the job with the [Start] key. 3. CapturePerfect 3.0


This section describes the scan proce-
dure with [Scan Batch to File] from the acti-
vation of CapturePerfect 3.0.

1) Start CapturePerfect 3.0.

Start
key

Figure 1-308

4) Open the specified folder and check the


image file. Figure 1-309

2) Select a scanner to be used from the


[Select Scanner] screen.
3) Select [Scanner Settings] and open the
ISIS driver setting dialog box.
First the [Basic] tab is selected.

[Basic] tab

Figure 1-310

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 1-13
CHAPTER 1 GENERAL DESCRIPTION

4) Set the reading conditions.


The dialog boxes other than the [Basic] tab
are shown below.

[Others] tab

[Brightness] tab
Figure 1-313

Figure 1-311

[Imprinter/Addon] tab

[Image processing] tab


Figure 1-314

Figure 1-312 5) Select a scanning method.


Selecting “Scan Batch to File” opens the
setting dialog.
6) Specify the location, file name and format
for saving and then click “Save” to start
scanning.

1-14 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 1 GENERAL DESCRIPTION

4. Paper Jam Handling 4) Carefully close the upper unit ({


1 ). Make
If a paper jam occurs during scanning, sure the upper unit is closed securely by
the following message is displayed on the pushing on both edges of the upper unit.
display panel and feeding stops. ({
2)

Figure 1-315

Note:The error code (Pxxx) changes ac-


cording to the location of the jammed
paper.

1) Remove the document remaining on the


Figure 1-317
document eject tray.
2) While pressing the Open/Close button, 5) Check the last image that is saved and
open the upper unit carefully until it stops. perform the scan again.
Note:If [Continuous Mode] is set, a message
appears on the display panel after clear-
ing paper jams.

Open/Close Button Figure 1-318

Figure 1-316

3) Remove a jammed paper.


If paper has stopped in the midst of
ejecting to the document eject tray, open
the upper unit slightly to remove it.
If paper has stopped inside the main body,
open the upper unit until it stops to remove
it.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 1-15
CHAPTER 1 GENERAL DESCRIPTION

5. User Mode 3) When the [Enter] key is pressed, the set-


This section describes the basic opera- ting mode of the selected user mode is
tion and the items in the user mode. entered.

1) When the [Menu] key on the control panel


is pressed, the user mode is entered. The
items in the user mode are displayed.
Enter key

Menu key

Figure 1-320

4) Select the mode with the right/left keys


and press the [Enter] key to determine it.
Figure 1-319

2) Press the left/right keys and select the


user mode. Figure 1-321
Note:For the details on “Items and display
order” of the user mode, refer to the
next page.

1-16 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 1 GENERAL DESCRIPTION

Items and display order

Figure 1-322

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 1-17
CHAPTER 2

FUNCTIONS & OPERATION

I. OUTLINE..................................................2-1 V. POWER SUPPLY...................................2-20


II. READING SYSTEM .................................2-7 VI. OPTION..................................................2-22
III. FEED SYSTEM ......................................2-10 VII. ELECTRICAL PARTS LAYOUT .............2-24
IV. CONTROL SYSTEM..............................2-15 VIII. PARTS LAYOUT ON EACH PCB...........2-28

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/9050C FIRST EDITION


CHAPTER 2 FUNCTION & OPERATION

I. OUTLINE

1. Basic Configuration
The configuration of this machine is
shown below.

This machine

Reading system

Feed system

Power
supply
section

Image Feed
Control
processing control
system
section section

Computer

Figure 2-101

1) Reading system The image processing section controls the


This system reads document frame and reading system and processes the read
image data from image sensors. image data.
However, image data processing is also
2) Feed system performed by the computer.
This system performs from document The feed control section controls the feed
pickup to document ejection. system.

3) Control system 4) Power supply section


This system is comprised of an image This section converts the AC power sup-
processing section, a feed control section plied from external into the DC power and
and a system control section. supplies it to the internal PCB.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 2-1
CHAPTER 2 FUNCTION & OPERATION

2. Roller Arrangement
A sectional view of the feed section is
shown below.

Figure 2-102

{
1 Pickup roller {
10 Front U-turn roller (drive)
{
2 Feed roller {
11 Front U-turn roller (follower)
{
3 Retard roller {
12 Rear U-turn roller (drive): 2
{
4 Registration roller lower {
13 Rear U-turn roller (follower): 2
{
5 Registration roller upper {
14 Eject roller (follower)
{
6 Platen roller lower {
15 Eject roller (drive)
{
7 Reading roller lower {
16 Upper reading unit (front)
{
8 Reading roller upper {
17 Lower reading unit (back)
{
9 Platen roller upper

2-2 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 2 FUNCTION & OPERATION

3. Motor Drive
This machine has the following 8 motors.
Additionally, it also has a solenoid for oper-
ating the pickup roller vertically and an ex-
haust fan.

Main drive PCB


Pickup motor Pickup roller
(upper unit)

Feed motor Feed roller

Shading motor

Sub-drive PCB
Separation motor Retard roller
(base unit)

Registration roller
Main motor
(upper/lower)

Tray motor Platen roller


(upper/lower)

Shading motor
Reading roller
(upper/lower)

U-turn roller
(drive)

Eject PCB Eject roller


Eject motor
(base unit) (drive)

Figure 2-103

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 2-3
CHAPTER 2 FUNCTION & OPERATION

4. List of Sensors
This machine has the following sensors.

No. Name Functions and features


1 Document sensor Detects whether there is a document on the pickup tray.
However, a signal is received by the light-receiving elements
of the staple sensor.
2 Pickup sensor Detects whether a document is in the pickup position.
3 Registration Detects whether there is a document in front of the regis-
pre-sensor (left/right) tration roller and double feed sensor.
4 Registration Detects whether there is a document behind the registration
post-sensor roller.
5 Eject sensor Detects whether there is a document in front of the eject
roller.
6 Skew sensor Detects whether the document extends beyond edges
(left/right) horizontally.
7 Double feed sensor Detects double feed of a document. A pair of ultrasonic
(transmission/ sensors is mounted.
reception)
8 Door sensor Detects whether the upper unit is open.
9 Imprinter door sensor Detects whether the imprinter cover is open.
10 Shading sensor Detects the position of the CIS unit. In the detection state,
(front/back) the CIS unit is in the shading data reading position.
11 Tray home sensor Detects the home position of the pickup tray.
12 Staple sensor Detects buildup of documents bundled with staples. Con-
sists of 5 light-receiving elements. The 5 LEDs on the op-
posite side light and the light from them is detected by the
light-receiving elements.

Table 2-101

2-4 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 2 FUNCTION & OPERATION

5. Electrical Circuits electrical circuits. The main drive PCB is


An overview of the electrical circuits block mounted in the upper unit and the sub-drive
diagram of this machine is shown below. PCB is mounted at the right side of the main
The control PCB, which is mounted on the body.
rear side of the main body, controls the entire

Ultrasonic sensor Skew sensor Skew sensor


Motor×3 PCB PCB (left) PCB (right)
Solenoid×1
Sensor×3 Sensor×3 Sensor×1 Sensor×1

Main drive PCB

Sensor×1

Motor×1 Control PCB Reading unit


(front)

Eject PCB
Sensor×1 Reading unit
(back)

Power supply PCB Operation PCB


Switch×1

Sub-drive PCB

Sensor×5

Document sensor Ultrasonic drive Staple


Motor×4 PCB PCB PCB
Fan×1
Sensor×2 Sensor×1 Sensor×2 LED×5

Figure 2-104

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 2-5
CHAPTER 2 FUNCTION & OPERATION

6. Timing Chart
The timing chart when 1 sheet of docu-
ment is separately pickup is shown below.
Once the machine starts scanning, the pickup
tray lifts. Thereafter each motor starts rotating
to feed the document.
Start End

1 Tray motor

2 Pickup sensor

3 Pickup motor

4 Feed motor

5 Separation motor

6 Main motor

7 Registration pre-sensor

8 Registration post-sensor

9 Front side reading

10 Back side reading

11 Eject motor Note

12 Eject sensor

Note: The gray part of the eject motor is ON for high-speed feeding and OFF for low-speed feeding.

Figure 2-105

2-6 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 2 FUNCTION & OPERATION

II. READING SYSTEM

1. Outline both the front and back sides of a document


A sectional view of the image reading using a single scan.
section is shown below. The platen rollers are assembled as op-
The reading unit (upper) reads the front posed by the reading units.
side of the documents and the reading unit The image data read are sent to the im-
(lower) reads the back side of the documents. age processing section of the control PCB.
This configuration enables the unit to read
Reading unit (upper)

Platen roller

Document

Platen roller

Reading unit (lower)

Figure 2-201

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 2-7
CHAPTER 2 FUNCTION & OPERATION

2. Image Reading
A sectional view of the image reading unit
(lower) and the platen roller is shown below.
Platen roller

Reading glass assembly

CIS unit
Flat cable
(FFC)

Case

Reading PCB CIS PCB Slide mechanism


Figure 2-202

The reading unit consists of a CIS unit, a The lights from the LEDs illuminate the
reading PCB, a reading glass assembly, flat document through the light guides and the
cables (FFC), a case and a slide mechanism. reading glass. The lights reflected from the
The CIS PCB in the CIS (Contact Image document enter the image sensors through
Sensor) unit has a light-receiving element the lens arrays. The image sensors convert
having an optical resolution of 600 dpi. This the lights to analog signals.
light-receiving element is a 3-line CMOS The analog signals are sent to the read-
image sensor with color filters for R, G and B. ing PCB, processed and transformed into
The number of effective pixels of each line is digital signals. And then, they are sent to the
7396 and its reading width is 313 mm. control PCB.
As a 3-line type light-receiving element, it As the platen roller is black, the back-
can light on the LEDs of the 3 colors at the ground color becomes black.
same time for image reading, thus reducing
color shift. In addition, it can prevent slow-
down in reading in the color mode.

2-8 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 2 FUNCTION & OPERATION

3. Shading motor. Since the white reference is attached


The CIS unit and its slide mechanism are to the bottom of the reading glass, the CIS unit
assembled inside the reading unit. The CIS is slid horizontally and the CIS unit is moved
unit is positioned in the document reading downwards by the thickness of the reading
position when the documents are read. Since glass. Thus, the reflection distances during
the scanner needs to read the white reference image reading and white reference reading
data when determining the shading correction can be made equal.
value, it slides the CIS unit. The position of the When the power is switched ON and
CIS unit when reading an image and white when scanning starts, this machine slides the
reference is shown below. CIS unit and reads the white reference data to
This slide plate is driven by the shading decide the shading correction value.

(1) Image reading (2) White reference reading

White reference CIS unit White reference CIS unit

Slide plate Slide plate

Figure 2-203

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 2-9
CHAPTER 2 FUNCTION & OPERATION

III. FEED SYSTEM

1. Outline 4) Double feed detection


The drive rollers are driven by a motor This machine contains a pair of ultrasonic
and rotated by transmission of gears and belts. sensors. Therefore, the following two
In addition to a roller drive motor, a pickup tray double feed detections are available: the
elevation motor is assembled. Sensors for document length detection by the regis-
feed control are also mounted. tration sensor and the document overlap-
The main characteristics of the feed sys- ping detection by the ultrasonic sensor.
tem of this machine are shown below.
5) Eject speed control
1) Pickup tray elevation If documents are fed at a high speed and
The elevation and the stop position of the ejected at the same speed, alignment of
pickup tray can be controlled. Thus, a large the documents deteriorates. The speed
number of documents can be set and the when the trailing edge of the document is
standby position of the pickup tray can be ejected is reduced and deterioration of
selected. alignment is prevented by controlling the
number of revolutions of the eject motor.
2) Independent mechanism operation of the
right and left document guides 6) Staple detection
The document guides of the pickup tray Feeding of stapled documents can be
can be slid together and independently of stopped by installing a dedicated sensor at
each other and the document guides of the the pickup inlet.
eject tray can be slid independently. Thus,
the reference position at which a docu-
ment is loaded can be set arbitrarily.

3) Document separation
Overlapped documents can be separated
and fed one by one with the retard roller
and feed roller.

2-10 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 2 FUNCTION & OPERATION

2. Pickup Tray Elevation box unit. When part of the tray pad blocks light
The maximum loading capacity of the from this sensor, the fact that the pickup tray
DR-9050C and DR-7550C is 500 sheets of reaches the bottom (home position) can be
ordinary copy paper and that for the detected. The fact that the pickup tray
DR-6050C is 300 sheets. To handle a large reaches the top (pickup position) can be de-
number of documents, the pickup tray of this tected with a pickup sensor mounted near the
machine can be elevated. A structural draw- pickup roller.
ing is shown below. If the pickup tray is at the bottom position
There is a box unit with an elevating suitable for the maximum loading capacity,
function below the pickup tray. The unit has 4 waiting time until the pickup tray lifts to the
arms that support the pickup tray. When the pickup position increases when a few docu-
arms turn sideways, the pickup tray is at the ments are scanned. Thus, it has a function
bottom position. When the arms are rotated that can set the standby position of the pickup
clockwise by the drive of the tray motor, the tray at 3 levels: top, middle, and bottom.
pickup tray lifts. When they are rotated However, the DR-6050C has 2 levels: top and
counterclockwise with erect arms, the pickup bottom. The top or middle position is con-
tray goes down. trolled with the number of input pulses from
A tray home sensor is mounted next to the the home position to the tray motor.
Pickup sensor Pickup roller

Document Document sensor

Document guide
Pickup tray
(Document tray)

Light blocking plate

Box unit Arm Tray motor Arm Tray home sensor

Figure 2-301

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 2-11
CHAPTER 2 FUNCTION & OPERATION

3. Separation Mechanism Feed roller


The configuration of the separation
mechanism is shown below. Machine
The retard roller is configured in elastic inside
body and is transmitted the feed driving force
in reverse to the feed roller. Since the torque
a.
limiter is mounted on the drive transmission
Tray
assembly of the retard roller, when the friction
of the feed roller and the document exceeds
the specified value, the retard roller begins to
rotate in the same feeding direction as the Retard roller
feed roller.
As shown in Figure 2-302-a, when over- Torque limiter
lapped documents enter into the space be-
tween the feed roller and the retard roller, the
document in contact with the feed roller is fed
inside, and the retard roller rotates in the re-
verse direction so that the document in con-
tact with the retard roller is pushed backwards
to the pickup tray on the opposite side. b.
As shown in Figure 2-302-b, once a single
document remains, the retard roller rotates in
conjunction with the feed roller to feed the
document.
When the Separation Off key on the op-
eration panel is pressed, or Manual Feed is Figure 2-302
selected on the computer, the driving of the
feed roller is turned OFF and the retard roller
begins to rotate in the forward direction, in-
validating the separation function.

2-12 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 2 FUNCTION & OPERATION

4. Feed Error Detection ‹ Double Feed Detection


‹ Jam Detection There are 2 double feed detection
Document jams are detected by the reg- methods: the document length detection by
istration sensor. The types of the document the registration sensor and the document
jams are described as follows. overlapping detection by the ultrasonic sen-
sor.
1) Pickup Delay Jam (Pickup Error) The registration sensor uses the first
The leading edge of the document was not document length of the scanned batch as a
detected by the registration sensor within reference to detect the document length. The
the specified time after the machine starts 35 mm or more difference from the standard is
scanning. interpreted as a double feed.
The ultrasonic drive sensor transmits the
2) Early Reach Jam ultrasonic and the ultrasonic receive sensor
The leading edge of the following docu- receives the ultrasonic signal to gain a spe-
ment was detected after the trailing edge cific signal level. When overlapping docu-
of the document was detected by the ments are fed, the signal level is different from
registration sensor before the document when properly feeding a single document.
has been fed for a specified length. This machine interprets this difference as a
double feed.
3) Residual Jam Note:The double feed detection by ultrasonic
The trailing edge of the document was not may not work if the document overlap-
detected even though the document has ping width is 50 mm or less. Further, the
been fed for the maximum specified length machine does not execute the double
after the leading edge of the document feed detection for the area of 15 mm
was detected by the registration sensor. from the leading and trailing edges of
the document.
4) Fast Feed Jam
Ultrasonic receive sensor
The trailing edge of the document was (reception)
detected after the leading edge of the
document was detected by the registration
sensor before the document has been fed
for the minimum specified length.

5) Non-removal Jam
The machine starts scanning while the
document is detected by the registration
sensor and still remains inside this ma-
Ultrasonic drive sensor
chine. (transmission)

Figure 2-303

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 2-13
CHAPTER 2 FUNCTION & OPERATION

5. Staple Detection The five staple LEDs are mounted on the


In this unit, a staple detection mechanism staple LED PCB. The staple photo-sensor
is used which detects the jumping up of sta- has five sensors that correspond to the five
pled documents. LEDs on the staple LED, and is directly
This mechanism is designed not to detect mounted on the sub-drive PCB.
the staple itself, but to detect the jumping up
of the stapled documents when the stapled Staple LED Staple
documents are picked up, and to stop the photo-sensor
feeding. As such, it prevents stapled docu-
ments from being torn apart.
A stapled document jumping up due to
the pickup roller is shown below.
Pickup roller

Staple Documents

Figure 2-305

Note:Because the documents do not jump up


under the following conditions, the sta-
ple detection sensor will not work:
• When there are two or more stapled
Documents places.
• When the staple is not positioned at a
Figure 2-304
corner.
The configuration of the staple detection • When the documents are smaller

is shown below. than A5.


The staple detection mechanism consists Document curl must be 3 mm or less in
of staple LEDs and a staple photo-sensor, height and the documents cannot be
arranged on both sides of the document creased.
pickup inlet. If there is no staple in the It is possible to change the level of de-
documents, the light emitted from the staple tection accuracy with the user mode.
LEDs is directly received by the photo-sensor.
If the stapled documents jump up, the light
gets blocked and the documents are found to
be stapled, resulting in stopping the feeding.

2-14 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 2 FUNCTION & OPERATION

IV. CONTROL SYSTEM

1. Control PCB
Control of this machine is performed by
the control PCB. The block diagram associ-
ated with image is shown below, and Table
2-401 lists the main IC functions.

Sub-drive Main drive


PCB PCB

Control PCB

LVDS
receiver Scanner
Reading unit controller
(front) (CPU)
Patchcode
LVDS decoder
receiver (Option)
Reading unit
(back)

SCSI
EEPROM controller
4 Kbits

USB
SDRAM
controller
384 Mbytes

CPU BUS
SDRAM
64 Mbytes

SRAM FLASH PIO


4 Mbits×2 16 Mbits controller

Figure 2-401

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 2-15
CHAPTER 2 FUNCTION & OPERATION

‹ Main IC functions
IC No. Name Function
IC108 Scanner controller General scanner control (CPU)
IC109 EEPROM 4 Kbits Storage of various setting data
IC110-111 SRAM 4 Mbits×2 For scanner controller work
IC144 FLASH 16 Mbits Firmware storage
IC113-118 SDRAM 384 Mbytes Temporary storage of image data, memory for image data
processing
IC119 SDRAM 64 Mbytes Memory for JPEG processing

Table 2-401

2-16 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 2 FUNCTION & OPERATION

2. Drive System Block Diagram


The block diagram associated with motor
control is shown below. It includes a solenoid
and fan.
A control CPU is mounted on each PCB.

Control
PCB

CPU

Shading
Pickup Feed Pickup
motor
motor motor solenoid
(front)

Main drive
PCB
Driver Driver

CPU

Shading
motor Exhaust
(back) fan

Sub-drive Eject
PCB PCB

CPU CPU

Driver Driver Driver Driver

Separation Main Tray Eject


motor motor motor motor

Figure 2-402

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 2-17
CHAPTER 2 FUNCTION & OPERATION

3. Image Processing Control


This machine performs main image
processing using the hardware in the main
body to speed up image processing.
The block diagram of the image proc-
essing in the main body is shown below.

Image CIS
(Front/Back)

Reading PCB 300/600 dpi, analog


A/D conversion
Shading correction
Line alignment
Grayscale conversion
Dropout (RGB) SDRAM
384 Mbytes
300/600 dpi, digital

Scanner controller

Image
Image input SDRAM
processing
section interface
section 1
Data rearrangememt Resolution conversion Image rotation
Moire reduction Image interpolation
Data storage

Frame 3-D color


Color pixel correction section
detection
counter
processing
Color correction
section Auto image Dropout
type detction (Custom)
Image
processing
section 2
Resolution conversion
Image
DMA JPEG 1-D gamma correction
processing
interface module Grayscale conversion
section 3
Binary ABC
JPEG Edge emphasis Blank skip
compression Binarization Prevent bleed-through
ATE-II Moire reduction

SCSI/USB SDRAM
controller 64 Mbytes

Figure 2-403

2-18 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 2 FUNCTION & OPERATION

The analog signals output from the CIS In the JPEG module, the grayscale and
unit are input to the reading PCB. color data can be compressed in JPEG format.
After those signals are converted into the When JPEG is selected, the image data size
digital signals in the reading PCB, the dedi- is reduced by compression within this ma-
cated image processing IC performs the chine so that it can be transferred to the
shading correction and rearranges the order computer in less time. As a result, more
of the data to align 3 lines. documents can be read in a given time.
According to the scanner settings, an Finally, processed image data are sent
optical resolution between 600 dpi and 300 from the DMA interface to the computer either
dpi can be selected. In case that the resolu- through the SCSI or USB interface.
tion is set at 300 dpi or less, 300dpi data are Auto-size detection and skew correction
output. The user selects either “Speed prior- are processed according to the results of the
ity” or “Quality priority” for 400/600 dpi. The frame sensor processing section. Auto image
machine processes the image by using the type detection is processed according to the
300dpi data for “Speed priority” and the results of the color pixel counter.
600dpi data for “Quality priority. ” In case that the MultiStream is selected,
The image data output from the reading the image data stored in the SDRAM are
PCB is input to the control PCB and proc- processed again in accordance with the sec-
essed by the dedicated scanner controller ondary settings.
(CPU). The following image processing is carried
First, the image data is rearranged in the out inside the computer.
image input section. • ATE
Image processing section 1 changes the • Folio processing
resolution of the main-scanning direction in • Punch hole removal
accordance with the scanner settings in order • Border removal
to convert the data into basic image data. • Text orientation recognition
The basic image data are stored in the
SDRAM through the SDRAM interface.
SDRAM is 384 Megabytes in capacity.
And then, the 3-D color space processing
section performs the 3-D gamma correction to
improve the quality of colors.
Image processing section 2 changes the
resolution, performs the 1-D gamma correction
(adjustment of brightness and contrast, and
custom gamma correction), the binary
auto-brightness adjustment (ABC), and the
grayscale conversion.
Image processing section 3 handles the
edge emphasis, binarizing (simple binarizing,
error diffusion, and ATE-II).

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 2-19
CHAPTER 2 FUNCTION & OPERATION

V. POWER SUPPLY

1. Power Supply This DC power is supplied to the control


The power supply PCB of this machine is PCB and is converted to a necessary DC
divided into a 100 V system (for 100 V/120 V) voltage.
and a 200 V system (for 220-240 V). The block diagram of the power supply
When the power switch (button) at the PCB and control PCB related blocks are
front of the main body is pressed, the power shown below.
switch mounted on the power supply PCB is Note:The power supply with a voltage des-
turned ON. ignation ending with “U*” is turned OFF
The supplied AC power is converted by a at the sleep mode.
rectifying bridge to unsmoothed power and
converted to 24 VDC power.

Power switch Power supply PCB


AC Fuse
power
supply
Rectifying AC/DC
bridge conversion 24 VDC
section

Figure 2-501

Control PCB

2.5 V
5 U* 3.3 V 1.25 V 1.8 V

4 U* 8V 24 U*
Q126 IC120 IC107 IC104

IC103 IC102 Q114


5V

24 VDC (Power supply PCB)

Figure 2-502

2-20 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 2 FUNCTION & OPERATION

The power supply PCB contains a fuse,


and if an excessive current flows, the fuse
blows and the power supply stops. The motor
driver has a protection function and if an ex-
cessive current flows, the power supply to the
motor stops.

This machine will shift into the sleep mode


(Energy Star mode) if no key or no scan op-
eration takes place for an extended period of
time after the power is turned ON. Select
shifting time from 240/60/10 minutes according
to the “Stand-by Mode Setting” in the user
mode. It is set to “10 minutes” at the factory.
If communication is performed from a
computer or a key on the operation panel is
pressed, the machine resumes from the sleep
mode.
This machine conforms to the standards
defined by the International Energy Star Pro-
gram.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 2-21
CHAPTER 2 FUNCTION & OPERATION

VI. OPTION

1. Imprinter The imprinters are installed by the service


Characters can be printed on the front technician. Refer to “CHAPTER 4, INSTAL-
side of the document by installing the im- LATION & MAINTENANCE” for details.
printer in the scanner. This is a post-imprinter
Imprinter
that prints after reading the document.
Ink cartridges made by Hewlett Packard
are used.
Note:This imprinter is similar to the one for
DR-9080C, but internal PCB is different.

Figure 2-601

No. Item Description


1 Type Post-imprinter
2 Form Built in the main body
3 Printing surface Front
4 Head movement Manual
method
5 Printing density 12 nozzles/line, 96 dpi
6 Maximum number of 32 characters
characters
7 Character font Original (12 × 12 dots, 12 × 8 dots)
8 Character string 1) ASCII codes: 20H to 7FH (Alphanumeric characters, symbols)
2) Special: counter, time, date, arrow
9 Printing position 1) Horizontal: An example is shown below.
2) Vertical: 0 to 500 mm from the leading edge of the document
10 Printing orientation 0/90/180/270°
11 Consumable part Ink cartridge
Table 2-601

Printing position : Distributes from the center (15 places in total)


305 mm (Maximum width)
Center

114.3 91.4 54.0 11.6 11.6 54.0 91.4 114.3

133.7 mm 104.0 43.0 0 43.0 104.0 133.7 mm

Figure 2-602

2-22 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 2 FUNCTION & OPERATION

2. Patchcode Decoder 3. Barcode Module


When the patchcode decoder is installed The barcode module is an add-on mod-
in the scanner, the scanner can recognize ule that adds the barcode detection function
the patchcode printed on a patchcode sheet to the ISIS/TWAIN driver. Barcodes can be
inserted within the documents and can read by installing the barcode module in the
perform batch separation. computer.
The scanner can recognize two types of The barcode module is installed by the
patchcodes: “PATCH T” and “PATCH II”. user.
The patchcode decoder is installed by The following table lists the barcode
the service technician. Refer to “CHAPTER types that can be read.
4, INSTALLATION & MAINTENANCE” for No. of
Code Checksum
details. digits
EAN/JAN 8 or 13 Modulus 10,
Weight 3
‹ PATCH T (FILE A)
CODABAR 3 to 32 Modulus 16,
(including 7 DR
Start/Stop
characters)
Figure 2-603 CODE 39 3 to 32 Modulus 43
(including
The scanner creates a separate file for Start/Stop
the document that comes after the patch- characters)
code sheet. The image of this sheet can be (Standard
saved or not, depending on the application’s ASCII or Full
settings. ASCII)
ITF 2 to 32 (Even Modulus 10,
‹ PATCH II (FILE B)
number of Weight 3
digits only)
CODE 128 1 to 32 (Valid Modulus 103
data only)
Figure 2-604 UPC-A 13 Modulus 10,
Weight 3
The scanner creates a separate file UPC-E 8 Modulus 10,
starting from the patchcode sheet. The im- Weight 3
age of this sheet is saved, regardless of the
Table 2-602
application’s settings.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 2-23
CHAPTER 2 FUNCTION & OPERATION

VII. ELECTRICAL PARTS LAYOUT

1. Motor, Fan, Solenoid


1) Upper unit

M6

SOL1
M8

M7

Figure 2-701

Name Symbol Description


Pickup motor M6
Feed motor M7
Shading motor (front) M8
Pickup solenoid SOL1

Table 2-701

2-24 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 2 FUNCTION & OPERATION

2) Base unit

M5

FM1
M1

M4

M3 M2

Figure 2-702

Name Symbol Description


Main motor M1
Tray motor M2
Separation motor M3
Shading motor (back) M4
Eject motor M5
Exhaust fan FM1

Table 2-702

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 2-25
CHAPTER 2 FUNCTION & OPERATION

2. PCB, Sensor, Unit


1) Upper unit

PS10F
PS9 B8

U3

B10

B9

PS2
B11

Figure 2-703

Name Symbol Description


Main drive PCB B8 Door sensor PS8
Ultrasonic sensor PCB B9 Ultrasonic sensor PS7,
registration pre-sensor PS3
Skew sensor PCB (right) B10 Skew sensor (right) PS6R
Skew sensor PCB (left) B11 Skew sensor (left) PS6L
Pickup sensor PS2
Imprinter door sensor PS9
Shading sensor (front) PS10F
Reading unit (front) U3

Table 2-703

2-26 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 2 FUNCTION & OPERATION

2) Base unit

B4
U1

PS10B

B3
B1

U2

PS11
B2

B7
B5
B6

Figure 2-704

Name Symbol Description


Control PCB B1
Power PCB B2 Power switch
Sub-drive PCB B3 Staple sensor PS12
Eject PCB B4 Eject sensor PS5
Staple PCB B5 Staple sensor (LED) PS12
Document sensor PCB B6 Document sensor (LED) PS1
Ultrasonic drive PCB B7 Ultrasonic sensor PS7,
registration post-sensor PS4
Tray home sensor PS11
Shading sensor (back) PS10B
Reading unit (back) U1
Operation panel unit U2

Table 2-704

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 2-27
CHAPTER 2 FUNCTION & OPERATION

VIII. PARTS LAYOUT ON EACH PCB

1. Control PCB

J111 J121 J126


J110 J119
J102
Parts number
indication
J118

BZ101
J104
J112

LED107

J114

LED105

J116 SW102

Figure 2-801

Symbol Description Note:The part number of this PCB is dif-


SW102 SCSI ID settings ferent for each product (DR-9050C,
SW2 SW1 7550C, 6050C).
ID2 OFF OFF
ID3 OFF ON
ID4 ON OFF
ID5 ON ON
Setting at shipping: ID2

2
1

ON

LED105 Lit: 24 V good condition


LED107 Flashing: CPU good condition

Table 2-801

2-28 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 2 FUNCTION & OPERATION

2. Main Drive PCB


J207 J208 J206 J204
LED7
J201
LED8

J209

LED1

J205

J210 J203
(Q35)
PS8
Parts number J202 (LED9)
indication

Figure 2-802

Symbol Description
LED1 Flashing: CPU good condition
LED7 Lit: 5 V good condition
LED8 Lit: 24 V good condition
PS8 Door sensor
Note: At the sleep mode, LEDs will be put
out lights

Table 2-802

Note:The part number of this PCB is dif-


ferent for each product (DR-9050C,
7550C, 6050C).

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 2-29
CHAPTER 2 FUNCTION & OPERATION

3. Sub-Drive PCB

PS12 (PD301~305)

LED303 J306
LED302
J304 J308 J303 J305 J311

Figure 2-803

Symbol Description
LED302 Lit: 24 V good condition
LED303 Flashing: CPU good condition
PS12 Staple sensor (reception)
Note: At the sleep mode, LED302 will be
put out lights

Table 2-803

2-30 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 2 FUNCTION & OPERATION

4. Power Supply PCB


Voltage indication (100 V/200 V)

CN1

FUSE
CN2
SW1

Figure 2-804

Symbol Description
SW1 Power switch
CN1 (2P) AC input
CN2 (4P) 24 VDC output

Table 2-804

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 2-31
CHAPTER 2 FUNCTION & OPERATION

5. Eject PCB

LED2 LED1

PS5
(LED4) (PD1)
J802
J801

Figure 2-805

Symbol Description
LED1 Flashing:
Eject CPU good condition
CPU 5 V good condition
LED2 High-speed flashing
= Looks like a lit:
Good communication with
main CPU
PS5 Eject sensor
Note: At the sleep mode, LEDs will be put out
lights

Table 2-805

2-32 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3

DISASSEMBLY & REASSEMBLY

I. REPLACED BY USERS...........................3-1 V. UPPER UNIT-3 (READING SYSTEM)...3-23


II. EXTERNAL COVERS ..............................3-3 VI. BASE UNIT-1 (ELECTRICAL SYSTEM)
III. UPPER UNIT-1 (ELECTRICAL SYSTEM) .............................................................3-26
...............................................................3-9 VII. BASE UNIT-2 (MECHANICAL SYSTEM)
IV. UPPER UNIT-2 (MECHANICAL SYSTEM) .............................................................3-34
.............................................................3-13 VIII. BASE UNIT-3 (READING SYSETM)......3-43

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/9050C FIRST EDITION


CHAPTER 3 DISASSEMBLY & REASSEMBLY

I. REPLACED BY USERS

1. Pickup Roller 2. Feed Roller


1) Hold the roller cover as shown in the figure 1) Open the roller cover.
below and open it to the front. 2) Open the roller lock lever to the front.

Figure 3-101
Figure 3-103
2) While opening the roller holder, remove
the pickup roller. 3) Slide the feed roller to the right and turn it
to the front. Then, remove the feed roller.

Figure 3-104

Figure 3-102

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-1
CHAPTER 3 DISASSEMBLY & REASSEMBLY

3. Retard Roller
1) Hold the roller cover with fingers and re-
move it.

Figure 3-105

2) Remove the roller lock lever from the re-


tard roller. ({
1 →{
2)

Figure 3-106

3) Remove the retard roller.

Figure 3-107

3-2 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

II. EXTERNAL COVERS

1. Control PCB Cover 2. Right Cover


1) Remove 6 screws {
1 (M4-bind head, 1) Remove 2 screws {
1 (M4-bind head,
round tip) and remove the control PCB round tip).
cover {
2.

Figure 3-202

Figure 3-201 2) Remove 4 screws {


1 (M4, self-tapping).
Note:With the upper unit open, remove 2
screws.

Figure 3-203

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-3
CHAPTER 3 DISASSEMBLY & REASSEMBLY

3) Since there are bottom and front fitting 3. Operation Panel


parts, remove the rear fitting part, slide the 1) Remove the right cover.
right cover {1 to the bottom and front and (Page 3-3)
remove it from the main body. 2) Remove 2 screws { 1 (M3x8, self-tapping)
Note:Do not pull it excessively because a and remove the operation panel {2.
cable is connected to the back side.

Figure 3-206
Figure 3-204
Note:Since the operation panel assembly is
4) Remove the cable {
1 and remove the set as a single part, do not disassemble
right cover {
2. it.

Figure 3-205

Note:Remove the operation panel if neces-


sary.
(Page 3-4)

3-4 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

4. Left Cover 3) Since there are bottom and front fitting


1) Remove 2 screws {
1 (M4-bind head, parts, remove the rear fitting part, slide the
round tip). left cover {1 to the bottom and front and
remove it from the main body.

Figure 3-207

2) Remove 4 screws {1 (M4, self-tapping). Figure 3-209


Note:With the upper unit open, remove 2
screws.

Figure 3-208

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-5
CHAPTER 3 DISASSEMBLY & REASSEMBLY

5. Top Cover 6. Pickup Tray Unit


1) Remove the control PCB cover. Note:The shapes of the DR-6050C pickup
(Page 3-3) tray unit and the extension tray are
2) Remove the right and left covers. slightly different from those shown be-
(Page 3-3), (Page 3-5) low, but the procedure is the same.
3) Remove the screw { 1 (M3-TP head, 1) Remove 4 screws { 1 (M4, stepped) and
round tip), and while unhooking 2 pairs of remove the pickup tray unit { 2.
the right and left fitting parts {
2 , remove
the top cover {3.

Figure 3-211

2) Remove the extension tray {


1.
Figure 3-210

Notes on assembling
Since there is a front fitting part, first as-
semble the front and then the back.

Figure 3-212

3-6 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

7. Eject Tray Unit 8. Upper Front Cover


1) Unlock the imprinter cover. Refer to "Notes 1) Remove the eject tray unit.
on assembling". (Page 3-7)
2) Remove 6 screws { 1 (3 on both sides, 2) Remove 4 screws { 1 (M3-TP head, round
M3-TP head, round tip). Then, close the tip) and remove the upper front cover {
2.
upper unit and remove the eject tray unit
{2 to the front.
Note:Since there are other screws with the
same shape, remove the screw shown
below. The screws are at symmetrical
positions.

Figure 3-214

Figure 3-213

Notes on assembling
Verify that the imprinter cover is unlocked
before assembling.
Unlock the imprinter cover so that the
projection for the imprinter door sensor is
not caught by a cable and the imprinter
cover does not hit the carriage of the im-
printer (option).

Reference: Eject sensor light guide


The eject tray unit incorporates the im-
printer door sensor lever and eject sensor
light guide.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-7
CHAPTER 3 DISASSEMBLY & REASSEMBLY

9. Rear Cover
1) Remove the control PCB (including the
mounting plate).
(Page 3-26)
2) Remove 2 screws { 1 (M3-TP head, round
tip). Rotate the upper part of the rear cover
{2 to the front and while unhooking 2 pairs
of the lower fitting parts { 3 , remove the
rear cover.

Figure 3-215

Notes on assembling
Be sure not to break the lower hooks.

3-8 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

III. UPPER UNIT-1 (ELECTRICAL SYSTEM)

1. Main Drive PCB 2. Ultrasonic Sensor PCB


1) Remove the eject tray unit. 1) Remove the eject tray unit.
(Page 3-7) (Page 3-7)
2) Remove all the cables connected to the 2) Remove the cable { 1 (for the ultrasonic
main drive PCB { 1 . (A total of 9 except the sensor PCB) from the cable holder { 2 to
imprinter) provide clearance.
Remove 2 screws { 2 (M3-bind head,
round tip), and while removing 2 pairs of
fitting parts {3 and the cable in the cable
guide { 4 , remove the main drive PCB.

Figure 3-302

3) Remove the registration roller upper.


(Page 3-15)
4) Remove 2 screws { 1 (M3-bind head,
round tip), pull out the ultrasonic sensor
PCB { 2 (with a plastic guide plate) and
remove the cable connected to the back
side.
Note:Do not pull it excessively because the
cable is connected to it.
Figure 3-301

Notes on assembling
Do not forget to assemble the cable (for a
skew sensor) that passes through the ca-
ble guide from the bottom.

Figure 3-303

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-9
CHAPTER 3 DISASSEMBLY & REASSEMBLY

3. Feed Motor 4. Pickup Motor


1) Remove the pickup unit. 1) Remove the pickup solenoid.
(Page 3-13) (Page 3-11)
2) Remove 3 screws { 1 (M3x6, self-tapping) 2) Remove the feed motor unit.
and while removing the timing belt, remove (Page 3-10)
the motor unit {
2 (including the mounting 3) Remove 2 screws { 1 (M3-bind head,
plate). round tip) and remove the pickup motor
{2.

Figure 3-304

3) Remove 2 screws { 1 (M3x4, black) and


Figure 3-306
remove the feed motor {
2.

Figure 3-305

3-10 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

5. Pickup Solenoid Notes on assembling


1) Remove the upper front cover. The position of the solenoid must be ad-
(Page 3-7) justed. The procedure is as follows.
Note:The pickup unit may be removed. If the position of the solenoid is wrong, the
2) Remove the cable of the pickup solenoid pickup roller cannot be lifted and double
{1 and 2 screws { 2 (M3-bind head, feed of thin documents may occur or the
round tip). center of the leading edge of a document
may be folded.
1) Assemble it as shown in the figure below.
Verify that the spacer has been built in the
iron core.
Insert the end of the solenoid arm into the
hole at the top of the pickup unit.
Push the shaft by aligning the D cut shape
with the groove.
Install 2 screws temporarily so that the
Figure 3-307 solenoid main body can be slid.

3) Lift the D cut side { 1 of the shaft, pull the


shaft out and remove the pickup solenoid
{2 (with a radiator plate).
Note:A spacer (plastic ring) has been built in
the iron core of the solenoid. Do not lose
it. Figure 3-309

Figure 3-308

4) Remove 2 screws (M3-bind head, round


tip) and remove the radiator plate.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-11
CHAPTER 3 DISASSEMBLY & REASSEMBLY

2) Insert the shaft { 1 with external shape of


4 mm in diameter (a screwdriver with a thin
shaft, etc.) into the hole. When the sole-
noid main body is slid so that the clearance
between the spacer and contact surface is
approx. 2 mm, tighten screws and secure
the solenoid main body.
Note:If there is no appropriate shaft, secure
the solenoid at a position where there is
a clearance of approx. 2 mm when the
pickup roller lowers with no shaft in-
serted.

Figure 3-310

3) Feed a document actually in the count only


mode and verify that it is operated normally.
If it does not operate normally, adjust the
solenoid position again.
Note:If the machine operates in the count
only mode, install the eject tray unit and
set the eject sensor in the detection
state. When the solenoid position is
adjusted, the eject tray unit does not
need to be fastened with screws. It can
operate in the service mode. Refer to
the service mode section for details.

3-12 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

IV. UPPER UNIT-2 (MECHANICAL SYSTEM)

1. Pickup Unit 4) Remove the screw { 1 (M3-bind head,


1) Remove the eject tray unit. round tip) and remove the ground plate {
2.
(Page 3-7) Then, remove 4 cables connected to the
2) Remove the upper front cover. pickup unit {3 and 2 screws { 4 (M3-TP
(Page 3-7) head, round tip) and remove the pickup
3) Open the pickup roller cover, and remove 4 unit.
screws {1 (M3x6, self-tapping) and the
screw {2 (M3-bind head, round tip).

Figure 3-402

Figure 3-401 Notes on assembling


Finally, install the ground plate at the
original position, and tighten the screw {
2
(M3-bind head, round tip) for pickup sen-
sor position adjustment, which was
removed in step 3, to the extent that they
do not become loose. If they are tightened
excessively, the position of the pickup
sensor changes or the pickup sensor
mounting plate deforms.

Adjustment after assembly


If the pickup sensor malfunctions after
assembly, adjust the position of the pickup
sensor. Refer to “CHAPTER 5 TROU-
BLESHOOTING, VI. AFTER REPLACING
PARTS” for details.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-13
CHAPTER 3 DISASSEMBLY & REASSEMBLY

2. Pickup Roller Cover 3. Upper Entrance Guide


1) Remove the pickup unit. 1) Open the pickup roller cover.
(Page 3-13) 2) Remove 2 screws { 1 (M3x6, self-tapping)
2) Unhook 2 pairs of the fitting parts {
1 and and 6 screws { 2 (M3-bind head, round
remove the pickup roller cover { 2. tip) and remove the upper entrance guide
{3.

Figure 3-403
Figure 3-404

3-14 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

4. Registration Roller Upper Notes on assembling


1) Remove the upper entrance guide. When mounting the coil spring in the
(Page 3-14) bearing holder, set the position of the
2) Open the ends (marked with ¼) of both spring bending section { 1 as follows. In-
bearing holders { 1 and while unhooking sert the end of the bending section
the fitting parts, remove the registration between the ball bearing flange { 2 and
roller unit {
2. the bearing holder.
Note:Since the coil spring in the registration Since the end of the bending section
roller unit may be detached, do not lose touches the outer area of the ball bearing,
it. static electricity on the roller is discharged
to the side plate.

Figure 3-407

Figure 3-405 Push the right and left bearing holders into
the side plate at the same time. Insert the
3) Remove 2 E-rings { 1 (1 on both sides)
fitting part of the bearing holder into the
and remove the bearing holder { 2 from
hole of the side plate.
the registration roller upper {
3.

Note:This part is the same part as the “read-


ing roller upper”.

Figure 3-406

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-15
CHAPTER 3 DISASSEMBLY & REASSEMBLY

5. Reading Roller Upper 6. Platen Roller Upper


1) While holding the upper middle transfer 1) Remove the reading roller upper.
guide {1 , remove 2 screws {
2 (M3-bind (Page 3-16)
head, round tip) and remove the upper 2) While holding the platen roller upper { 1,
middle transfer guide. push the claw { 2 of the right and left
bearing holders from the inside with a tool
with a thin tip, and remove the platen roller
upper.

Figure 3-408

2) Open the ends (marked with ¼) of both


bearing holders { 1 , and while unhooking
the fitting parts, remove the reading roller Figure 3-410
unit {2.
Note:Refer to “Registration Roller Upper” for
Note:Since the coil spring in the reading roller
details of the subsequent procedure
unit may be detached, do not lose it.
and precautions.
(Page 3-15)

Figure 3-409

Note:This part is the same part as the “reg-


istration roller upper”. Therefore, refer
to "Registration Roller Upper" for details
of the subsequent procedure and
precautions.

3-16 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

7. Eject Roller (Follower) 8. U-Turn Roller (Follower)


1) Remove the eject tray unit. The “front U-turn roller” and "rear U-turn
(Page 3-7) roller" built in the U-turn section are shown
2) While unhooking 2 pairs of the fitting parts below.
{1 one at a time, pull out the eject roller 1) Remove the entire upper unit.
(follower) {2 upward. (Page 3-20)
Note:Since the fitting parts are secure, pull 2) Remove 6 screws { 1 (3 on both sides,
the roller out carefully to prevent dam- M3-TP head, round tip) and remove the
age to it. U-turn guide { 2.
4 rollers are built in the shaft. They are
set as service parts in this condition.

Figure 3-412

Figure 3-411 3) Open the end (marked with ¼) of both


bearing holders { 1 , and while unhooking
the fitting parts, remove the front U-turn
roller {2 and rear U-turn rollers {3.
Note:The roller with a wider roller rubber is a
front U-turn roller.

Figure 3-413

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-17
CHAPTER 3 DISASSEMBLY & REASSEMBLY

Note:Refer to “Registration Roller Upper” for 9. Eject Tray Extension


details of the subsequent procedure 1) Remove 6 screws { 1 (M3x6, self-tapping).
and precautions. While unhooking 2 claws { 2 , slide the
(Page 3-15) upper tray extension {3 to the front, un-
hook 2 claws {4 at the front, and remove
the upper tray extension.
Note:Take care not to break the claws.

Figure 3-414

2) Remove the lower tray extension {


1 and
eject stopper {
2.

Figure 3-415

3-18 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

Notes on assembling 10. Imprinter Cover


If the direction of the eject stopper is mis- 1) Remove the eject tray unit.
taken when the eject tray extension is (Page 3-7)
installed, the recess that is held by a finger 2) Release a lock, deflect the imprinter cover
when opening the eject tray extension is {1 , unhook both bosses { 2 and remove
not available. Install the stopper in the the imprinter cover.
<OK> direction shown below. Note:Since the right boss is shorter, unhook
the right one first.
<OK> Recess

Figure 3-416

<NG> Figure 3-418

Figure 3-417

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-19
CHAPTER 3 DISASSEMBLY & REASSEMBLY

11. Eject Document Guide 12. Entire Upper Unit


1) Remove the eject tray unit. 1) Remove the right and left covers.
(Page 3-7) (Page 3-3), (Page 3-5)
2) Remove 2 screws { 1 (M3x6, self-tapping) 2) Remove the eject tray unit.
and remove the cover { 2. (Page 3-7)
3) Remove 3 cables { 1 connected to the
outside of the upper unit and bring them
out through the hole {2.

Figure 3-419

3) Remove 4 screws { 1 (2 on both sides,


M3x6, self-tapping) and while holding the Figure 3-421
eject document guide on the back side,
remove the guide plate { 2. 4) To prevent damage to the feed surface, put
Note:The right eject document guide is dif- paper or a sheet on the feed surface of the
ferent from the left one in shape, but the base section, and close the upper unit.
guide plates are the same parts. Note:If the dampers are removed using the
following procedure, the upper unit
cannot be kept open, so be sure to
close it.

Figure 3-420

Notes on assembling
Pay attention to the direction of the cover.
If the direction of the cover is reversed, the Figure 3-422
screw positions are not aligned.

3-20 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

5) Remove the hinge { 2 by removing 8 6) Secure a place for placing the removed
screws { 1 (4 on both sides, M4-TP head, upper unit first. Press the open/close but-
round tip), remove the damper { 4 by ton, lift the front of the upper unit slightly,
removing 4 screws { 3 (2 on both sides, and hold it by putting your hand under the
M3-TP head, round tip), remove the check bottom. Then, lift and rotate the front of the
plate {6 by removing the right screw { 5 upper unit and pull it out to the front.
(M3-bind head, round tip), and remove the Take care not to strike it to the side of the
ground plate { 8 by removing the left base unit and the feed surface.
screw { 7 (M3-bind head, round tip).
Note:The right and left hinges are the same
parts but the dampers are different
parts.

Figure 3-424

Figure 3-423

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-21
CHAPTER 3 DISASSEMBLY & REASSEMBLY

Notes on assembling
1) After assembling the upper unit in the base
unit, install the right and left hinges first.
Then, install the right and left dampers,
check plate and ground plate.
2) The right and left dampers are different in
the color of the end surfaces. The left side
is white and the right side is black.
Left Right

White→left Black→right

Figure 3-425

3) If grease is attached to your fingers or the


outside surface, wipe it off.
4) After assembly, ensure that the upper unit
is opened and closed correctly.

3-22 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

V. UPPER UNIT-3 (READING SYSTEM)

1. Upper Reading Unit 5) While holding the reading unit { 1 , remove


1) Remove the eject tray unit. 4 screws { 2 (2 on both sides, M3-TP
(Page 3-7) head, round tip) and remove the right
2) Remove 4 connectors { 1 connected to guide {3 and left guide { 4 . Then, remove
the reading unit. the reading unit.
Note:The right guide is different from the left
one in shape. They cannot be assem-
bled reversely.

Figure 3-501

3) Remove the registration roller upper.


(Page 3-15)
4) Remove the reading roller upper. Figure 3-502
(Page 3-16)
Notes on assembling
Pass the motor and sensor cables con-
nected to the reading unit through a hole
and then assemble them. Be careful not to
allow these cables to be caught.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-23
CHAPTER 3 DISASSEMBLY & REASSEMBLY

2. Shading Motor Notes on assembling


1) Remove the upper reading unit. To insert the end of the motor arm into the
(Page 3-23) groove in the slide plate, assemble the
2) Remove 2 screws { 1 (M2.6-TP head, shading motor using the following proce-
self-tapping, black) and remove the motor dure:
assembly { 2 (including the mounting 1) Align the motor arm { 1 with the position of
plate). the hole { 2 of the mounting plate.

Figure 505

Figure 3-503 2) Move the slide plate {1 of the reading unit


to the contact surface.
3) Align the direction of the arm press-fitted
Note:The spacer { 2 drops if the reading unit
into the motor shaft on the back side with
is turned over.
the direction of the hole in the mounting
plate, remove 2 screws { 1 (M3-bind head,
self-tapping) and remove the shading
motor { 2.
Note:It is the same part as the shading motor
assembled in the lower reading unit.

Figure 3-506

Figure 3-504

3-24 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

3) Tilt the mounting plate, place the insert part 3. Upper Reading Glass
below the PCB, make it horizontal slowly Assembly
and put the arm into the groove. Then, 1) Clean the glass surface and the feed path
secure the mounting plate with screws. to prevent dust from entering the reading
unit.
2) While pushing the stopper { 1 with a tool
with a thin tip and unhooking the fitting
parts, slide the upper reading glass as-
sembly { 2 until it stops and remove it.

Figure 3-507

Figure 3-508

Notes on assembling
Do not touch the glass rear surface and the
surface of the lens array of the reading unit
with fingers. If they are dirty, clean them
with a clean dry cloth.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-25
CHAPTER 3 DISASSEMBLY & REASSEMBLY

VI. BASE UNIT-1 (ELECTRICAL SYSTEM)

1. Control PCB 3) Remove 2 screws { 1 (M2.5x4) for the


1) Remove the control PCB cover. SCSI connector and 4 screws { 2
(Page 3-3) (M3-bind head, round tip), remove the
2) Remove all 8 connectors connected to the mounting plate {
3 and remove the control
control PCB { 1 and remove 7 screws { 2 PCB { 4.
(M3-bind head, round tip). While unhook-
ing the hook {3 located at the upper right
part by pulling the bottom of the control
PCB unit, remove the PCB unit (including
the mounting plate).
Note:The DC power supply connector has a
lock.

Figure 3-602

Notes on assembling
Insert the hook at the upper right part of the
mounting plate into the hole in the main
Figure 3-601
body, then assemble the control PCB (in-
cluding mounting plate).

3-26 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

2. Sub-Drive PCB 3. Power Supply PCB


1) Remove the right cover. 1) Remove 9 screws {
1 (M4-bind head,
(Page 3-3) round tip) and pull out the power supply
2) Remove all connectors connected to the PCB { 2 (including the mounting plate).
sub-drive PCB {1 and remove 4 screws
{2 (M3-bind head, round tip).

Figure 3-605

Figure 3-603 2) Remove the connector { 1 (with a lock)


and remove the power supply PCB { 2
3) Remove 2 connectors { 2 attached to the (including the mounting plate).
back side of the sub-drive PCB { 1.

Figure 3-606
Figure 3-604

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-27
CHAPTER 3 DISASSEMBLY & REASSEMBLY

3) Remove 7 screws { 1 (M3-bind head, 4. Ultrasonic Drive PCB


round tip), a screw {
2 (M4, with washer) 1) Remove the registration roller lower.
and the connector { 3 (with a lock) and (Page 3-38)
remove the power supply PCB { 4. 2) Remove 2 screws { 1 (M3-bind head,
round tip) and remove the ultrasonic drive
PCB { 2 . Then, remove the connector on
the back side.

Figure 3-607 Figure 3-608

Notes on assembling
Turn the power switch OFF (the tip is ex-
tended long).

3-28 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

5. Eject PCB 6. Document Sensor PCB


1) Remove the eject drive unit. 1) Remove the blind cover.
(Page 3-42) (Page 3-36)
2) Remove 2 screws { 1 (M3-bind head, 2) Turn the gear { 1 by hand and lift the
round tip), and while unhooking 2 position connecting plate { 2 . Then, unhook 2 pairs
setters {2 , remove the eject PCB { 3 . of the fitting parts { 3 and remove the
Then remove 2 connectors on the back sensor cover { 4 (including the PCB).
side. Note:Grease is applied to the gears. Wipe
grease off your fingers.

Figure 3-609
Figure 3-610

3) Turn the sensor cover over, unhook 2 pairs


of the fitting parts {
1 , remove the con-
nector { 2 , and remove the document
sensor PCB { 3.

Figure 3-611

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-29
CHAPTER 3 DISASSEMBLY & REASSEMBLY

7. Main Motor Notes on assembling


1) Remove the right cover. Secure the main motor assembly so that
(Page 3-3) the belt does not skip teeth. However, do
2) Remove the screw { 1 (M3-TP head, not tighten it excessively.
round tip) and remove the cable holder.
Remove the cable from the nearby cable
holder so that it can be moved. Remove 4
screws { 2 (M4-bind head, round tip),
remove the belt { 3 , and while escaping
the cable, pull out the main motor assem-
bly {4.

Figure 3-612

3) Remove the connector { 1 , remove 2


screws {2 (M4-TP head, round tip) and
remove the main motor {
3.
Note:Handle the main motor carefully be-
cause it is heavy.

Figure 3-613

3-30 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

8. Tray Motor 5) Remove 5 gears { 1 , then remove 2


1) Remove the tray drive box. screws {
2 (M3-bind head, round tip) and
(Page 3-35) the connector {
3 and remove the tray
2) Remove the blind cover. motor {
4.
(Page 3-36) Note:The gear marked with ¼ is black.
3) Remove 2 screws { 1 (M4, self-tapping)
and remove the flanges and washers.
Then, unhook 4 bosses { 2 and remove
the tray drive unit {
3.

Figure 3-616

Note:Grease is applied to the gears. Wipe


grease off your fingers and adjacent
areas.
Figure 3-614

4) Remove 6 screws { 1 (M3-bind head,


round tip) and remove the gear unit {2.
Note:Do not pull it excessively because the
motor cables are connected to it.

Figure 3-615

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-31
CHAPTER 3 DISASSEMBLY & REASSEMBLY

9. Separation Motor 10. Eject Motor


1) Remove the registration roller lower. 1) Remove the eject drive unit.
(Page 3-38) (Page 3-42)
2) Remove 4 screws { 1 (M3-bind head, 2) Remove 2 screws { 1 (M3x4, black) and
round tip) and 2 connectors { 2 and pull the connector {
2 and remove the eject
out the retard roller assembly {3. motor {3.

Figure 3-619
Figure 3-617

3) Remove 2 screws { 1 (M3-bind head,


round tip) and remove the separation
motor {
2.

Figure 3-618

Note:" " indicated by mark ¼ in the above


figure shows the motor cable position.

3-32 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

11. Exhaust Fan


1) Remove the right cover.
(Page 3-3)
2) Remove the power supply PCB (including
a mounting plate).
(Page 3-27)
3) Remove the connector of the exhaust fan
on the main drive PCB, remove the screw
{1 (M4x25) and remove the exhaust fan
{2.

Figure 3-620

Notes on assembling
Insert the projection of the main body into
the upper left hole, and secure it with a
screw.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-33
CHAPTER 3 DISASSEMBLY & REASSEMBLY

VII. BASE UNIT-2 (MECHANICAL SYSTEM)

1. Pickup Document Guide 3) Remove 4 screws { 1 (2 on both sides,


1) Remove the pickup tray unit. M3x6, self-tapping) and remove the pickup
(Page 3-6) document guides { 2 , racks { 3 and gear
2) Remove 5 screws { 1 (M3x6, self-tapping) assembly { 4.
and remove the leaf spring { 2 and cover Note:A lock lever { 5 is built in the pickup
{3. document guide. The right pickup
Note:Do not lose the leaf spring. document guide, lock lever and rack are
different from the left ones.

Figure 3-701 Figure 3-702

3-34 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

Notes on assembling 2. Tray Drive Box


Do not confuse the order of assembling the 1) Remove the pickup tray unit.
right and left racks and the gear assembly. (Page 3-6)
2) Remove 6 screws { 1 (M3-bind head,
Lower Middle Upper
round tip).

Figure 3-703

Verify that the pickup document guides


work correctly after assembly.
Center the pickup document guides so that Figure 3-705
they are symmetrical.
3) Lift the tray drive box {1 , remove 2 con-
nectors { 2 on the right side and remove
the tray drive box.

Figure 3-704

Figure 3-706

Notes on assembling
There are 2 bosses for positioning at the
bottom of the base unit. Insert the bosses
into the holes at the bottom of the tray drive
box. If the position is shifted, the screw
hole position is shifted or lift occurs.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-35
CHAPTER 3 DISASSEMBLY & REASSEMBLY

3. Blind Cover 4. Lower Front Cover


1) Remove the tray drive box. 1) Remove the right and left covers.
(Page 3-35) (Page 3-3), (Page 3-5)
2) Turn the tray drive box over, remove 3 2) Remove the tray drive box.
screws {1 (M3-TP head, round tip) and (Page 3-35)
remove the blind cover {
2. 3) Remove 2 screws { 1 (M3-bind head,
round tip) and a screw { 2 (M3x25) and
remove the lower front cover {3.

Figure 3-708

Figure 3-707

3-36 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

5. Lower Entrance Guide 6. Belt (Right)


1) Remove the roller cover { 1 . Remove 3 1) Remove the right cover.
screws {2 (M3, stepped 3.2) and remove (Page 3-3)
the lower entrance guide {
3. 2) Loosen 4 screws { 2 of the main motor
mounting plate { 1 and remove the belt
{3 if necessary.

Figure 3-709 Figure 3-710

Note:Remove the light guides (total 3) if Notes on assembling


necessary. Do not damage fitting parts Verify the orientation of the flange attached
when removing them. to the pulley. " " indicated by mark ¼ in
the above figure shows the position of the
black pulley (the flange is inside).
The belt must not be loose. The belt should
not skip teeth and should not be tightened
excessively.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-37
CHAPTER 3 DISASSEMBLY & REASSEMBLY

7. Belt (Left) 8. Registration Roller Lower


1) Remove the left cover. 1) Remove the right and left covers.
(Page 3-5) (Page 3-3), (Page 3-5)
2) Loosen the screw { 2 (M3-bind head, 2) Remove the lower entrance guide.
round tip) of the tension plate {
1 and (Page 3-37)
remove the belt {3. 3) Remove the right belt, and while unhook-
ing the fitting part of the right pulley {
1 ,
remove the pulley and pin { 2 . Remove the
left stopper { 3 . Then, remove both bear-
ings { 4 and remove the registration roller
lower { 5.
Note:Do not lose the pin.

Figure 3-711

Notes on assembling
Verify the orientation of the flange attached
to the pulley. " " indicated by mark ¼ in
the above figure shows the position of the Figure 3-712
black pulley (the flange is inside).
Hang the belt on the pulley and secure the
screw of the tension plate. The belt tension
is adjusted by the coil spring attached to
the tension plate.

3-38 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

9. Platen Roller Lower 3) Remove 2 E-rings { 1 (1 on both sides)


1) Remove the registration roller lower. and remove 2 bearings { 2 and 2 bearing
(Page 3-38) holders {3 . Then, remove the platen roller
2) Remove 2 screws { 1 (M3-bind head, lower { 4 , lever assembly { 5 and gear
round tip) and remove the platen unit { 2 {6.
in the direction of the arrow. Note:The lever assembly incorporates a tor-
Note:The screwdriver may strike the upper sion spring.
unit and may not touch the screw ver-
tically. Install and remove screws
carefully. It is better to use a short
screwdriver.

Figure 3-713

Figure 3-714

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-39
CHAPTER 3 DISASSEMBLY & REASSEMBLY

10. Reading Roller Lower 11. Drive U-turn Roller (Front)


1) Remove the platen unit. 1) Remove the right and left belts.
(Page 3-39) (Page 3-37), (Page 3-38)
2) While unhooking the fitting part of the right 2) While unhooking the fitting parts of both
pulley { 1 , remove the pulley and pin { 2. pulleys {1 , remove the pulleys and pins
Remove the left stopper { 3 . Then, remove {2 . Then, remove both bearings { 3 , and
both bearings { 4 and remove the reading remove the drive U-turn roller (front) { 4
roller lower { 5. from the hole marked with ¼ being careful
Note:Do not lose the pin. not to damage the rubber roller section.
Note:Do not lose the pins.

Figure 3-715

Notes on assembling
Install the pulleys in the correct flange
Figure 3-716
orientation. The flange of the pulley for the
reading roller lower is inside.
Notes on assembling
Pay attention to the orientation of the pul-
ley flange. The roller has a symmetrical
shape.
Insert the rubber roller section into the hole
in the U-turn guide.

3-40 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

12. Drive U-turn Roller (Middle) 13. Drive U-turn Roller (Rear)
1) Remove the left belt. 1) Remove the eject drive unit.
(Page 3-38) (Page 3-42)
2) While unhooking the fitting part of the pul- 2) While unhooking the fitting part of the pul-
ley { 1 , remove the pulley and pin { 2 . ley { 1 , remove the pulley and pin { 2 .
Then, remove the stopper { 3 and both Then, remove the stopper { 3 and both
bearings { 4 , and remove the drive U-turn bearings { 4 , and remove the drive U-turn
roller (middle) { 5 from the hole marked roller (rear) { 5 upward being careful not
with ¼ being careful not to damage the to damage the rubber roller section.
rubber roller section. Note:Do not lose the pin.
Note:Do not lose the pin.

Figure 3-717

Notes on assembling
Insert the rubber roller section into the hole
in the U-turn guide.

Note:This part is the same part as the drive


U-turn roller (rear). Figure 3-718

Notes on assembling
Insert the rubber roller section into the hole
in the U-turn guide.

Note:This part is the same part as the drive


U-turn roller (middle).

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-41
CHAPTER 3 DISASSEMBLY & REASSEMBLY

14. Eject Drive Unit 15. Eject Roller (Drive)


1) Remove the control PCB cover. 1) Remove the eject drive unit.
(Page 3-3) (Page 3-42)
2) Remove the top cover. 2) Unhook the fitting part of the pulley { 1
(Page 3-6) and remove the pulley and pin { 2 . Re-
3) Remove the connector { 1 connected to move the stopper { 3 and both bearings
the control PCB and 4 screws { 2 {4 , and while escaping the lever {5 , re-
(M3-bind head, round tip), and remove the move the eject roller (drive) {
6.
eject drive unit {
3. Note:Do not lose the pin.

Figure 3-719
Figure 3-720

3-42 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 3 DISASSEMBLY & REASSEMBLY

VIII. BASE UNIT-3 (READING SYSETM)

1. Lower Reading Unit 2. Shading Motor


Note:A short screwdriver is required to re- 1) Remove the lower reading unit.
move screws. If it is not available, (Page 3-43)
remove the entire upper unit. Note:Since the subsequent procedure is the
1) Remove the reading roller lower. same as that for the shading motor on
(Page 3-40) the upper reading unit, refer to it.
2) Remove 2 screws { 1 (M3, stepped 3.2) (Page 3-24)
and 2 connectors { 2 , lift the lower reading
unit {
3 slightly, and pull it out to the front.
Note:Do not pull it excessively because a
cable is connected to the back side.

Figure 3-801

3) Remove 2 connectors { 1 and remove the


lower reading unit {
2.

Figure 3-802

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 3-43
CHAPTER 3 DISASSEMBLY & REASSEMBLY

3. Lower Reading Glass


Assembly
1) Clean the glass surface and the feed path
to prevent dust from entering the reading
unit.
2) While pushing the stopper { 1 with a tool
with a thin tip, slide the lower reading glass
assembly { 2 until it stops and remove it.

Figure 3-803

Notes on assembling
Do not touch the glass rear surface and the
surface of the lens array of the reading unit
with fingers. If they are dirty, clean them
with a clean dry cloth.

3-44 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 4

INSTALLATION & MAINTENANCE

I. INSTALLATION ........................................4-1 III. MAINTENANCE .....................................4-16


II. PARTS REPLACEMENT........................4-13

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/9050C FIRST EDITION


CHAPTER 4 INSTALLATION & MAINTENANCE

I. INSTALLATION

1. Choosing Location This machine should not be exposed to


The following requirements should be open flames, dust, ammonia fumes, di-
met when installing this machine. The ser- rect sunlight, vibration, or electromag-
vice technician should inspect the planned netic wave.
location before delivery. If it has to be placed in a sunny place, the
windows should be curtained to avoid di-
The power supply must be able to be rect sunlight.
connected separately from a reference
voltage receptacle There should be an enough space
If a ground wire must be connected, con- around this machine for operation,
nect it to the correct location shown below. maintenance and ventilation.
1) Ground terminal of the receptacle Since there are a ventilation hole and a
2) Ground wire for which grounding work for power cord on the rear side, do not push
office equipment is performed this machine against the wall.

Do not install this machine on a weak :100 mm or more

631 mm or more
table or an inclined or unstable location.

818 mm or more
The weight of the main body is approx.
22.5 kg.

The temperature should be between


10°C and 32.5°C and the relative humid-
ity should be between 20% and 80%.
However, since the performance is guar- 680 mm or more
anteed at a temperature between 15°C
and 27.5°C and a relative humidity be- Figure 4-101
tween 25% and 75%, this machine
should be installed in this range. Ensure to provide a carry-in route and a
This machine should not be installed means of transporting this machine in the
near water faucets, boilers, humidifiers, packing condition. The packing weight is
refrigerators, etc. and should not be put approx. 27 kg, and the dimensions are
in a location where the temperature or approx. 680 (W) × 590 (D) × 430 (H) mm.
humidity changes abruptly.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 4-1
CHAPTER 4 INSTALLATION & MAINTENANCE

2. Unpacking And Installation used, various problems may take place.


When metallic objects are brought from Therefore, allow this machine at least one
a cold room into a warm room, small drops hour to adjust to room temperature before
of water may be formed on the surfaces. moving the machine from a cold room into a
This phenomenon is called condensation warm room and installing it.
and if the machine with condensation is .
No. Step Details/Remarks

1 Remove the box joints (4) and lift and


remove the cardboard box.
The packing weight is approx. 27 kg and
the dimensions are approx. 680 (L) × 590
(W) × 430 (H) mm.

Note:
1) Do not open the top of the cardboard
box, but remove the entire cardboard
box.
2) The cardboard box may not be able to
be removed if it contains accessories.
Check the inside.

4-2 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 4 INSTALLATION & MAINTENANCE

No. Step Details/Remarks

2 Take out the main body and accessories


and move the main body to the installa-
tion location.
Check that the accessories are present.
1 Main body
2 Power cord
3 Ground cord (100V model only)
4 USB cable
5 Easy Start Guide
6 Reference Guide
7 Setup Disc
8 Cleaning cloth
9 Warranty card (depending on mod-
els)

Note:
1) The weight of the main body is approx.
22.5 kg. When taking the main body
out or moving it, 2 persons must hold it
from both sides. Use a cart, etc. when
moving it.

When taking out the main body, lift the


center with no pad with one hand, then
support the rear side with the other
hand because the center of gravity of
the main body is at the rear side.

3 Place the main body at the installation


location.

Note:
1) Since it is heavy, place it on a flat,
sturdy surface.
2) Check if the covers show any signs of
damage caused during transportation.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 4-3
CHAPTER 4 INSTALLATION & MAINTENANCE

No. Step Details/Remarks

4 Peel off all the tape securing each part.


Open the upper unit and remove the
protective pad from the document guide
section.
Open the retard roller cover, pull tape
and remove the protective pad.

Protective pad

4-4 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 4 INSTALLATION & MAINTENANCE

No. Step Details/Remarks

5 Install software in the computer used for 1) Insert the Setup Disc into the CD drive.
operation check as required.

If it has already been installed in the


computer for servicing, it does not
need to be installed during installation.
If the service technician installs it in the
user's computer, obtain the user’s ap-
proval beforehand.
If the user installs it, ask the user to
install it according to the “Easy Start
Guide”. 2) The setup menu starts.
Click [Typical Installation] or [Custom In-
Note: stallation].
1) Ensure that the type of the operating
system of the computer is correct.
2) Do not connect the scanner to the
computer before installing software.
3) Be sure to log on with administrator
privileges.

3) Later on, perform operation according to the


screen instructions.
4) When all installation is completed, the in-
stallation completion screen is displayed.
Click [Exit].

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 4-5
CHAPTER 4 INSTALLATION & MAINTENANCE

No. Step Details/Remarks

6 Connect the power cord and interface Power cord


cable. 1) Connect the supplied power cord to the
power connector on the rear side of the main
Note: body.
1) Do not connect a USB cable and a 2) Insert the power plug in the receptacle.
SCSI cable at the same time.
2) This machine does not include a SCSI
cable. Provide a SCSI cable that
matches the connector type of this
machine and SCSI card beforehand.
The connector type of the scanner is
“D-sub, half pitch, 50 pins”.
3) If the SCSI cable is connected, turn the
computer OFF. USB cable
1) Connect the supplied USB cable.

Type B

Type A

SCSI cable
1) Connect the provided SCSI cable.

2) Change SCSI ID if necessary.


DIP Switches
SCSI ID SW2 SW1
2
1 2 OFF OFF
3 OFF ON
OFF ON
4 ON OFF
5 ON ON

Default Position (SCSI ID=2)

4-6 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 4 INSTALLATION & MAINTENANCE

No. Step Details/Remarks

7 Turn the power ON and make the com- 1) Press the power switch to turn this machine
puter recognize the scanner. ON.
2) Turn the computer power ON.
3) Windows recognizes this machine as a new
hardware and installs it automatically.

8 Ensure that it operates correctly by using


the supplied “CapturePerfect 3.0” or “Job
Function”. Refer to the “User Manual” for
details.
“CHAPTER 1, GENERAL DESCRIP-
TION, III. User Operation” of this manual
provides its overview.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 4-7
CHAPTER 4 INSTALLATION & MAINTENANCE

3. Imprinter Installation Procedure


No. Step Details/Remarks

1 Make sure that all parts are ready.


1 IP drain unit
2 IP carriage
3 IP shaft
4 Plastic retaining ring
5 Screw (BH, M3x6)
6 IP label

Note:
1) Since the electrical contacts of the IP
carriage are exposed, handle it care-
fully to avoid damage due to static
electricity.
2) Provide an ink cartridge for operation
check. The ink cartridge is separately
sold.

2 Remove the right and left covers and the


eject tray unit.

Note:
1) Refer to “CHAPTER 3, DISASSEM-
BLY & REASSEMBLY” for details.

3 Insert the IP drain unit into the hole on


the right side of this machine, in the di-
rection of the arrow, as far as it will go. Be
careful to orient the unit correctly. Place
the inserted tip into the hole on the left
side of this machine.

4-8 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 4 INSTALLATION & MAINTENANCE

No. Step Details/Remarks

4 Secure the IP drain unit using the screws


(BH, M3x6).

5 Insert the IP shaft into the IP carriage. E-ring

Note:
1) Be careful to insert the IP shaft in the
correct direction. As illustrated in the
right figure, insert the IP shaft into the Long
IP carriage so that the shorter convex Short
tip of the shaft is to the left and the
longer tip is to the right.
2) The E-ring must be press-fitted into the
IP shaft.

6 Insert the longer convex tip of the IP shaft


into the hole at the right side inside the
main body.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 4-9
CHAPTER 4 INSTALLATION & MAINTENANCE

No. Step Details/Remarks

7 Insert the other tip of the IP shaft into the


hole at the left side inside the main body.

8 Attach the plastic retaining ring to the


right end of the IP shaft to secure it.

9 Insert the cable holder attached to the


cable assembly of the IP carriage into the
hole located at the center of the main
body upper frame and pass the cable
through the cable holders. Then insert
the connector into J208 on the main drive
PCB.

4-10 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 4 INSTALLATION & MAINTENANCE

No. Step Details/Remarks

10 Check that the IP carriage can move


from side to side. In the lower frame of
the IP carriage there are small round
grooves, and the IP carriage moves back
and forth while stopping at each groove.

Note:
1) The IP carriage should stop at each of
the grooves.

11 Install the eject try unit and right and left


covers.

Note:
1) The eject try unit should be installed
with the imprinter cover opened.

12 Peel off the IP label and stick it inside the


IP cover.
The label should be positioned correctly
as viewed from the front of the main
body.

Note:
1) Check the movement of the IP carriage
again. The cable must not be caught
by the IP carriage. In addition, there
must be a click at the stop position.

13 Install an ink cartridge. The ink cartridges are sold separately.


Use the products made by Hewlett-Packard
Company, with part numbers as follows:
C6602R (Red), C6602G (Green) and C6602B
(Blue)
14 Close the imprinter cover and verify that
it operates correctly. It can be verified
without using a computer by using "Im-
printer Test" in the user mode.

Note:
1) If the stop position of the IP carriage is
wrong, the imprinter cover cannot be
closed.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 4-11
CHAPTER 4 INSTALLATION & MAINTENANCE

4. Patchcode Decoder Installation Procedure


No. Step Details/Remarks

1 Take out the parts from the box and


check that the accessories are present.
Bundled items
1 Main body
2 5 screws (M3)

Note:
1) Provide a patchcode sheet for opera-
tion check. Its PDF data is saved in the
computer when the driver is installed.

2 Remove the control PCB cover.


Refer to “CHAPTER 3, DISASSEMBLY &
REASSEMBLY” for details.
3 Secure the patchcode decoder main
body 1 to the mounting plate of the
control PCB with 5 screws (accessories,
M3).
Then connect the cable 2 to the con-
nector (J126).

4 Reinstall the removed parts.

5 Set the provided patchcode sheet and


verify that it operates correctly.
Use the “Patchcode” in the service
mode.
Refer to the service mode section for
details.

4-12 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 4 INSTALLATION & MAINTENANCE

II. PARTS REPLACEMENT

1. Periodically Replaced Parts


This machine does not have any periodically replaced parts.

2. Consumable Parts (Commercial Goods)


The list below shows the consumable parts specified as commercial goods. The user re-
places them.
Expected
No. Item name Item code Remarks
life
1 Exchange roller 4009B001 250,000 Because of the worn rollers, it
kit sheets is necessary to replace them
Pickup roller when the pickup failures or the
Feed roller document jams occur after the
Retard roller roller cleaning.

2 Ink cartridge: 3693A002 1,750,000 For imprinter.


blue characters Replace if ink runs out.
The condition of expected life
3 Ink cartridge: 3693A003 is 8×12 font, 32 charac-
red ters/sheet, 100 sheets/batch,
4 Ink cartridge: 3693A004 including preliminary applica-
green tion.

Note:The ink cartridges are Hewlett Packard part number C6602B/R/G.

Table 4-201

3. Consumable Parts (For User)


The list below shows the consumable parts that are specified as service parts and can be
replaced by the user.
Expected
No. Parts name Parts number Remarks
life
1 Pickup roller MG1-4268 250,000 Because of the worn rollers, it
sheets is necessary to replace them
2 Feed roller MA2-6772 when the pickup failures or the
document jams occur after the
3 Retard roller MG1-4269 roller cleaning.
Note:The parts above are assigned as service parts and an exchange roller kit is assigned as
commercially available products for a set.

Table 4-202

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 4-13
CHAPTER 4 INSTALLATION & MAINTENANCE

4. Consumable Parts (For servicing)


The list below shows the consumable parts that are specified as service parts and must be
replaced by the service technician.
Parts Expected
No. Parts name Q’ty Remarks
number life
1 Registration roller lower MF1-4596 1 6,000,000 Because of the worn roll-
Bearing XG9-0714 2 sheets ers, it is necessary to re-
2 Platen roller MA2-8591 2 6,000,000 place them when the
Bearing XG9-0678 4 sheets document jams or the feed
failures occur after the
3 Reading roller lower MF1-4597 1 6,000,000 roller cleaning.
Bearing XG9-0714 2 sheets
4 Drive U-turn roller (front) MA2-8646 1 6,000,000 Note:
Bearing XG9-0714 2 sheets 1) Because of expected life
5 Drive U-turn roller (rear) MA2-8647 2 6,000,000 of electrical conductivity,
Bearing XG9-0714 4 sheets replace the bearing at
the same time.
6 Eject roller (drive) MA2-8733 1 6,000,000 2) The reading roller upper
Bearing XG9-0616 2 sheets is the same parts as the
7 Registration roller upper MF1-4242 2 6,000,000 registration roller upper.
Bearing XG9-0678 4 sheets
8 Follower U-turn roller (front) MA2-6847 1 6,000,000
Bearing XG9-0678 2 sheets
9 Follower U-turn roller (rear) MA2-8665 2 6,000,000
Bearing XG9-0678 4 sheets
10 Eject roller follower MG1-4287 1 6,000,000
sheets
11 Upper reading unit MG1-8298 1 5,400,000 Corresponds to LED life of
sheets 1000 hours. Replace if
3,600,000 image failure occurs.
sheets 3,600,000 sheets are cal-
12 Lower reading unit MG1-8299 1 5,400,000 culation value for
sheets DR-6050C and 5,400,000
3,600,000 sheets are one for
sheets DR-9050C.
13 Pickup solenoid MF1-4251 1 1,500,000 Replace if pickup failure
sheets occurs due to operation
failure.
14 Separation motor MH7-1165 1 7,200,000 Corresponds to motor life
sheets of 1000 hours. Replace if
pickup failure occurs due
to operation failure.
15 Ink drain pad unit MG1-4311 1 6,000,000 When using an imprinter.
sheets Replace if ink is not ab-
sorbed and the document
gets dirty.

Table 4-203

4-14 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 4 INSTALLATION & MAINTENANCE

The figure below shows the mounting positions of the consumable parts replaced by the
service technician. The numbers in the figure are the numbers shown in the above table.

Figure 4-201

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 4-15
CHAPTER 4 INSTALLATION & MAINTENANCE

III. MAINTENANCE

1. User Maintenance
A list is shown below. Refer to the “User Manual” for details.
[ : Cleaning, z: Replace]
Intervals
No. Location/parts As 250,000 Details
required sheets
1 Main body Wipe the main body with a cloth
dipped into water and wrung tightly,
then wipe dry.
2 Pickup inlet/feed path Using a blower, etc., remove remained
dust and paper powder.
3 Pickup roller z Wipe the rollers with a cloth dipped
Feed roller into water and wrung tightly, then wipe
Retard roller dry. The expected life is 250,000
sheets. Refer to Note 2.
4 Power plug Remove dust on the connecting por-
tion with the receptacle.
5 Reading glass Wipe the reading glass with a cloth
dipped into water and wrung tightly,
then wipe dry.
6 Ink cartridge Clean the discharge outlet of the ink
z head with soft cloth or paper or a cot-
ton swab. Refer to Note 3 for re-
placement time.
7 Parts to which ink is Wipe these parts with a cloth dipped
attached into water and wrung tightly, then wipe
dry.

Table 4-301

Note 1: The supplied cleaning cloth is used to clean the reading glass and rollers.
Note 2: If the number of sheets fed with the roller exceeds 250,000 sheets, a replacement
message is displayed on the operation panel LCD and computer screen.
Note 3: The expected life of the ink cartridges is not shown on the “User Manual”.

4-16 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 4 INSTALLATION & MAINTENANCE

2. Service Maintenance
A list is shown below. For details of replacement parts, refer to the above section, “II. PARTS
REPLACEMENT”.
[ : Cleaning, : Adjust, z: Replace]
Intervals
No. Location/parts At 6,000,000 Remarks
Others
visiting sheets
1 User maintenance Perform cleaning inside this
items machine as well.
2 Rollers z
Bearing
3 Pickup solenoid z Expected life: 1,500,000
sheets
4 Separation motor z Expected life: 7,200,000
sheets
5 Reading unit z Expected life: 5,400,000
sheets/3,600,000 sheets
6 Ink drain pad z If much paper powder occurs,
the intervals shorten.

Table 4-302

Note 1: If rollers or feed paths are very dirty, the user should be advised to perform “user
maintenance”.
Note 2: If necessary, make a request to replace the roller of the exchange roller kit.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 4-17
CHAPTER 5

TROUBLESHOOTING

I. ERROR DISPLAY ....................................5-1 IV. OPERATION TROUBLESHOOTING .....5-39


II. SERVICE MODE......................................5-4 V. IMAGE TROUBLESHOOTING...............5-43
III. LIST OF FAILURES ...............................5-38 VI. AFTER REPLACING PARTS .................5-48

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/9050C FIRST EDITION


CHAPTER 5 TROUBLESHOOTING

I. ERROR DISPLAY

1. Main Body Display example


“Message” and “Code” appear on the
display panel of the main body. The service
call message is displayed as “Call for Ser-
vice.”
Figure 5-101
Errors associated with user operations
No. Message Code Failure
1 Cover Open C001 The upper unit is open.
2 C009 The imprinter cover is open.
3 C010 The pickup roller cover is open.
4 DBL Feed D002 A double feed was detected by the document length.
5 D004 A double feed was detected ultrasonically.
6 Check Imprinter H001 An ink cartridge is not installed in the imprinter.
7 Staple Detected J001 A stapled document has been detected.
8 Skew Detected J018 A skewed document was detected.
9 Dust Detected J050 Dust detected on the reading glass could not be avoided.
10 Jam P001 A document has jammed before entering the registration
pre-sensor.
11 P002 A document has jammed before exiting from the regis-
tration pre-sensor.
12 P004 A document has jammed at the eject sensor.
13 P006 A document has jammed before entering the registration
post-sensor.
14 P007 A document has jammed before exiting from the regis-
tration post-sensor.
15 P050 Feeding stopped due to other document jams.
16 Count Mismatch U001 The specified number of sheets was exceeded before the
scan ended.
17 U002 The scan ended with a number of sheets less than the
setting.
18 Tray Error E021 Pickup tray operation error. The user moves the pickup
tray position manually. ¼Refer to the service call.
19 Error occurred. (None) This message may appear depending on applications
See PC. being used. Since no message corresponding to this
error is provided by the main body, its description is dis-
played on the computer.

Table 5-101

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-1
CHAPTER 5 TROUBLESHOOTING

Service calls correct it. If there is no problem with connec-


If a communication error occurs between tions, replace the related part. For motors,
the motor or sensor and PCB, an error check the connected drive transmission parts
message appears. If it appears, reset the and operation check sensor as well.
main body and computer power. If the same Note:The message of code “E021” is “Tray
error message/code still appears, check the Error.”
connection of the related part, and if it is faulty,

Code Parts/symptom Code Parts/symptom


E011 Pickup solenoid E046 Main drive PCB
E012 Feed motor (Controller CPU judgment)

E015 Imprinter PCB E047 Patchcode PCB


(Controller CPU judgment)
E020 Main motor
E048 Eject PCB
E021 Tray motor (Man drive CPU judgment)
* Refer to the section associated with
user operations. E049 Sub-drive PCB
(Controller CPU judgment)
E022 Separation motor
E050 Patchcode decode error
E024 Eject motor
E054 Reading PCB (front)
E025 Pickup motor
E055 Reading PCB (back)
E030 Exhaust fan
E086 Control EEPROM write error
E032 Control PCB model error
E090 Man drive Flash checksum error
(For example, the DR-9050C PCB is
installed on the DR-6050C.) E091 Man drive Flash delete error
E033 Shading motor (front) E092 Man drive Flash write error
E034 Shading motor (back) E093 Sub-drive Flash checksum error
E040 Sub-drive PCB E094 Sub-drive Flash delete error
(Man drive CPU judgment)
E095 Sub-drive Flash write error
E041 Main drive PCB E100 Scanner busy timeout error
(Man drive CPU judgment)
E101 Pickup tray timeout error
E042 Imprinter PCB
(Controller CPU judgment) E102 Pickup sensor timeout error

E044 Ultrasonic drive PCB E103 Document sensor timeout error


(Man drive CPU judgment) E104 Shading timeout error

Table 5-102

5-2 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 5 TROUBLESHOOT-

2. Computer
The display connected to the computer
shows error messages. Their contents differ
depending on the software being used.
Most errors are associated with users,
such as user operation mistakes and
document jams. The user must take appro-
priate actions according to error messages.
The figure below shows several exam-
ples of error messages when using “Cap-
turePerfect 3.0”.

Figure 5-102

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-3
CHAPTER 5 TROUBLESHOOTING

II. SERVICE MODE

A. Outline
1. Outline
The service mode of this machine can
be executed by installing the service mode
software (service tool) located in the setup
disc bundled with this machine or supplied
for servicing on the computer for servicing.
This service tool is an integrated tool that
consists of a common EXE file and DLL files
for each product.
The system requirements for the com-
puter to be used are the same as those
described in the “User Manual.” The lower
the CPU performance or memory capacity,
the longer the processing time.
The initial screen is shown below.

Figure 5-201

When a work button is selected on the


initial screen, the corresponding screen is
displayed and each service mode can be
executed.

5-4 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 5 TROUBLESHOOTING

A list of items is shown below.


No. Configuration/display name Function
1 Select Scanner Select a scanner to be connected.
2 Main Menu Perform adjustment associated with image reading, display the
counter and make other settings.
3 All Adjustment All adjustments related to image reading (LED adjustment and
registration adjustment)
4 Regist Adjustment Automatic adjustment of the reading start position
5 LED Adjustment Adjustment of the intensity for the reading LED
6 Max Document Size Select long document mode.
7 Sleep Select time to enter sleep mode.
8 SCSI Transfer Select the SCSI transfer speed.
9 Counter Display and change the total scanning count, replacement parts
counter, etc.
10 Dcon Check Check the operation of motors, sensors, and others.
11 Pick Motor Operation check of the pickup motor
12 Feed Motor Operation check of the feed motor
13 Main Motor Operation check of the main motor
14 Separate Motor Operation check of the separation motor
15 Eject Motor Operation check of the eject motor
16 Tray Position Operation check of the tray motor
17 Imaging Unit (T) Operation check of the shading motor (front)
18 Imaging Unit (B) Operation check of the shading motor (rear)
19 Pick Up Down Operation check of the pickup solenoid
20 Feed Test Overall operation check of document transfer
21 Led Check lighting of the LED on the reading unit.
22 LCD Check lighting of the LCD on operation panel.
23 Feed Unit Confirmation of detection of sensors in the feed unit (Registra-
tion/double feed sensor)
24 Exit Unit Confirmation of detection of sensor in the eject unit (Eject sensor)
25 Staple Unit Confirmation of detection of staple sensor
26 Tray Unit Confirmation of detection of sensor in the document entrance
section (Document/pickup/skew sensor)
27 PANEL UNIT Confirmation of ON/OFF of operation panel keys
28 Others Operation check of other sensors (Door/shading sensor, etc.)
29 Get Status Display errors, version, counter, and other settings.
30 Last Error Logs Display up to 10 recent error codes that occurred.
31 Check Device Display the version of internal firmware.
32 Serial Number Display the serial number of the main body.
33 Sleep Time Display sleep time setting.
34 SCSI Transfer Rate Display the SCSI transfer speed setting.
35 Long Document Display long document mode (maximum length) setting.
36 Counter Display the counter.
37 Write setting to text Save above information on the computer.

Table 5-201a

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-5
CHAPTER 5 TROUBLESHOOTING

No. Configuration/display name Function


38 Scan Check Scan documents in color at 300 dpi and save data.
39 CIS Data Display output waveform from the reading unit.
40 Mode Mode setting (Grayscale/color)
41 Resolution Resolution setting (300/600 dpi)
42 Side Reading side setting (Front/back)
43 Position Reading position setting (Shading/Read)
44 ImgFrame Display the outside frame of a fed document.
45 Speed Transfer speed setting (High/low speed)
46 Save Log Save outside frame data on the computer.
47 Firm Load Change firmware.
48 Firm Load Execute selected and registered control firmware.
49 Use Disk Select and execute unregistered control firmware.
50 Main Drive CPU Firm Select and execute main drive firmware.
51 Sub Drive CPU Firm Select and execute sub-drive firmware.
52 Analog Display sensor analog output. However, the operation is checked in
the field using “Dcon Check”.
53 Extended Setting Make other settings.
54 Regist Manual Adjust- Adjust determined registration adjustment values manually.
ment
55 Key Lock Disable operation panel keys.
56 Imprinter Check the operation of the imprinter (option).
57 Patchcode Check the operation of the patchcode decoder (option).
58 Firm Registration Register and delete control firmware.
59 Register Register control firmware.
60 Delete Delete registered control firmware.
61 Add Note Add notes to registered firmware.
62 Application information Display the version of the service tool (EXE file).
63 Close Application Terminate the service tool. However, it can be terminated from each
operation screen.
64 Simulation mode A trial operation can be performed without connecting the scanner.

Table 5-201b

5-6 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 5 TROUBLESHOOTING

Main screens are as follows.

Initial screen Get Status

Main Menu Scan Check

Dcon Check CIS Data

Figure 5-202

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-7
CHAPTER 5 TROUBLESHOOTING

ImgFrame Extended Setting

Firm Load Firm Registration

Analog

Balloon help

Figure 5-203

Reference: Balloon help execution button, a dialog box with an ex-


It displays explanation of functions and planation is displayed. However, some
operations. The service tool has this function. execution buttons do not display explana-
When a cursor is placed over the main tion.

5-8 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 5 TROUBLESHOOTING

2. Installation Procedure 3. Starting Up and Exiting Ser-


The procedure for installing the service vice Mode
tool from the setup disc is shown below. Do The procedure for starting up the service
not install it on the user's computer. mode is described below.
1) Connect the computer for servicing with
1) Power ON the computer for servicing and this machine using a USB or SCSI in-
start up the OS (Windows). terface cable.
2) Set the setup disc that is bundled with this 2) Power ON this machine.
machine. 3) Open the installed folder and start up the
3) An installation screen for the user appears “DRUnificationTool.exe” file.
but ignore it. Right click on the [Start]
button on the computer and select [Ex-
plorer].
4) Copy the “¥Driver¥Tools” folder in the
setup disc to a desired drive of the com-
puter for servicing.

Note:Make sure to also install the driver for


this machine in the computer for ser-
vicing. This is required as the service
tool does not have a function for de-
tecting with the scanner.
For how to install a software for the
user bundled with this machine, refer
to the “User Manual.” Figure 5-204
However, for the specifications, such
as the reading speed, refer to the 4) The password screen is displayed, so after
computer system requirements de- inputting the 6 characters “market,” select
scribed in the “User Manual.” [OK].
Note:Do not let the user know the folder
name and password to be used.

Figure 5-205

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-9
CHAPTER 5 TROUBLESHOOTING

5) The initial screen is displayed. Reference: Folder and files


Save files required for the integrated tool
in the same folder. The folder name can be
changed freely, but the file name must not be
changed. The files necessary for this ma-
chine are the following three types:
• DRUnificationTool.exe
Execution file (EXE file)
Used in common for all products.
• DR-6050C.dll, DR-7550C.dll, DR-9050C.dll
File for each product (DLL file)
Figure 5-206 • DRUnificationTool.LOC
Language translation file (Japa-
6) If each service mode is executed, select nese/English)
[Select Scanner] and if the firmware is
registered, select [Firm Registration]. Another product for the integrated tool
7) When [Select Scanner] is selected, the that will be created later can be used by
scanner selection screen is displayed. saving a DLL file in this folder.
Select the connected scanner.
When “Firmware Registration” is exe-
cuted, necessary folders and files are cre-
ated in this folder. Refer to the “Firmware
Registration” section for details.

Figure 5-207

8) The Main Menu screen is displayed.

To terminate the service mode, select


[7:Close] on each operation screen or select
[End Application] from [File] on the toolbar.

5-10 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 5 TROUBLESHOOTING

B. Main Menu 5) A confirmation screen related to paper


1. All Adjustment setting is displayed. Check whether the
This mode is used to adjust all image paper is set correctly, then select [OK].
reading adjustments at the same time. Be
sure to execute this mode after the control
PCB or the reading unit has been replaced.
This mode consists of 2 individual ad-
justment items: “LED Adjustment,” “Regist
Adjustment.”

Operation procedure
1) Clean the feed path, rollers, and reading
glasses.
2) Set the document guide at the central po- Figure 5-209
sition.
3) Set 1 to 10 sheets of regular white copy 6) The adjustment starts automatically. The
paper (A4 or LTR) in portrait mode. Set the progress screen appears on the display.
document guide position to the paper. This After “LED Adjustment” is performed, the
paper is used for adjusting Regist Ad- paper is fed and “Regist Adjustment” is
justment. performed.
4) Select [All Adjustment] on the Main Menu The display examples are shown below.
screen.

Figure 5-208

Figure 5-210

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-11
CHAPTER 5 TROUBLESHOOTING

7) When the adjustment is finished, the pro- 2. Individual Adjustments


gress screen disappears. This section describes the following in-
It takes approx. 2 minute to finish. dividual adjustment items. If all the 2 ad-
justments are performed, use [All Adjust-
Reference: Number of sheets of paper ment] described in the previous section.
The adjustment value of the Regist Ad- • [LED Adjustment]
justment is an average of the number of • [Regist Adjustment]
sheets fed. The error can be reduced as
the number of sheets increases.

Errors
If an anomaly occurs in the adjustment
value while executing this mode, an error
screen is displayed, and adjustment is in-
terrupted. If an error screen is displayed,
select [OK] on the screen to stop adjustment.
Then after checking the operation procedure,
perform adjustment again. If adjustment is
interrupted, the adjustment value remains Figure 5-212
the value prior to adjustment.
Sample error screens are shown below.

Figure 5-211

If the computer gets uncontrollable


during use of the service mode including this
mode, reset both the scanner and the
computer.

5-12 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 5 TROUBLESHOOTING

a. LED Adjustment 3. Max Document Size


In this mode, 3-color LED intensity ad- This mode is used to set the long
justment and 3-line sensor data output document mode. It is set to the standard
correction of the CIS unit are performed. mode at the factory setting. Changes can
Execute this mode when the quality of also be performed in the user mode.
the read image is faulty.
When the long document mode is set,
Operation procedure the document length is 1000 mm or 3000
1) Clean the feed path, rollers, and reading mm at the maximum, but there are restric-
glasses. tions shown below:
2) Select [LED Adjustment] on the Main • Document size: “Auto-detection” only
Menu screen. • Document thickness: 0.2 mm or less
3) The adjustment starts automatically. The • Image size: Approx. 378 MB or less
progress screen appears on the display. • Feed: Feed a sheet of paper. Perform-
4) When the adjustment is finished, the pro- ance of paper pickup/eject is not
gress screen disappears. guaranteed.

b. Regist Adjustment When [Max Document Size] is selected


The reading position is adjusted in this on the Main Menu screen, the setting screen
mode. Execute this mode if the leading is displayed. To set the long document mode,
edge of a read image is faulty. change the setting to [1000.0(mm)] or
[3000.0(mm)] and press the [OK] button.
Operation procedure
1) Set the document guide at the central po-
sition.
2) Set 1 to 10 sheets of regular white copy
paper (A4 or LTR) in portrait mode. Set the
document guide position to the paper.
3) Select [Regist Adjustment] on the Main
Menu screen.
4) A confirmation screen is displayed. Select
[OK].
5) The adjustment starts automatically. The
paper is fed and the progress screen ap-
pears on the display.
6) When the adjustment is finished, the pro- Figure 5-213
gress screen disappears.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-13
CHAPTER 5 TROUBLESHOOTING

4. Sleep 5. SCSI Transfer


This mode is used to change the time This mode is used to change the
until the machine enters the sleep mode. It is maximum value of the synchronizing trans-
set to [After 10 mins.] at the factory setting. It fer speed of the SCSI interface.
can also be changed in the user mode. However, there is normally no problem
with the factory setting [20MB/sec], so the
When [Sleep] is selected on the Main setting should be changed only if the ma-
Menu screen, a setting screen is displayed. chine does not work properly. It can also be
Change the setting as required and press changed in the user mode.
the [OK] button.
When [SCSI Transfer] is selected on the
Main Menu screen, a setting screen is dis-
played. Change the setting as required and
press the [OK] button.
Then, a confirmation screen is displayed,
so select the [OK] button again.

Figure 5-214

Figure 5-215

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CHAPTER 5 TROUBLESHOOTING

6. Counter
This mode is used to confirm the number
of sheets fed and document jams and record
the number of sheets fed when replacing
consumable parts. These values can be
changed.
When the [Counter] button is selected
on the Main Menu screen, the Change
Counter screen is displayed. The figure be-
low shows the screen and list of items.
The [Total Count] value is displayed at
the lower part of the Main Menu screen.

Figure 5-216

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-15
CHAPTER 5 TROUBLESHOOTING

Display Details
Total Count Total scanning count
Led Count Total lighting time of the LEDs used on the reading unit (up-
per/lower) and frame detection unit. However, the unit is “second”.
1000 hours = 3,600,000 seconds
Jam Count (P01) Number of documents jams in the pickup section. Error code P001
Jam Count (P02) Number of documents jams in the registration section. Error code
P002/006/007
Jam Count (P03) Number of documents jams in the eject section. Error code P004
Replaced Count (Unit1) Number of sheets fed when replacing parts replaced by users
(expected life 500,000 sheets). Total scanning count when it is
reset in the user mode is displayed.
Replaced Count (Unit2) When the pickup solenoid (expected life 1,500,000 sheets) is re-
placed, enter the total scanning count.
Replaced Count (Unit3) When the roller (expected life 6,000,000 sheets) is replaced, enter
the total scanning count.
Replaced Count (Unit4) When the separation motor (expected life 7,200,000 sheets) is
replaced, enter the total scanning count.
Replaced Count (Unit5) When the reading unit is replaced, enter the total scanning count.
Note:For Replaced Count (Unit2) to (Unit5), enter total scanning count manually when the ser-
vice technician replaces parts as a guide for the next replacement time. The related part
may be changed if necessary.
Table 5-202

When the [Set] on the right or the [All count. After exiting from the service mode,
Set] on the lower right of the screen is se- therefore, be sure to check the count of
lected after the value is changed, the [Roller Counter] and reset it if the values are
changed value is determined. abnormal.
To close the screen, select the [Close]. Note:The count of [Roller Counter] is cal-
culated by subtracting the total scan-
These values might be changed if the ning count on the previous reset from
control PCB is replaced. Therefore, inputting the total scanning count at that time.
the values again is required after the re- Note:Since the number of writes of [Total
placement. If the values before the re- Count] and [Led Count] values into
placement are not clear, it is better to input memory is limited, new values are not
the recommended values. written into memory if the number of
sheets fed is 10 sheets or less.
The count of [Roller Counter] in the user Therefore, if the power is turned OFF
mode is also changed when the control PCB when the number of sheets fed is 10 or
is replaced or the [Total Count] is changed. less, the original value remains. How-
When the user switches the machine power ever, if an abnormality, such as a
ON for the next time, the “Roller Replace- document jam, occurs, they are written
ment” message may appear or the count of into memory regardless of the number
[Roller Counter] may indicate an abnormal of sheets fed.

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CHAPTER 5 TROUBLESHOOTING

C. Dcon Check Operation methods


1. Motor When conditions are selected from the
Check the operation of the motor and pulldown box, the motor or solenoid is driven
solenoid. The corresponding screen and a accordingly.
list of items are shown below.
Note 1: The tray motor does not run when
the eject tray unit is removed. Set
the imprinter door sensor in detec-
tion state with a sheet of paper or
install the eject tray unit.
Note 2: When the pickup solenoid is oper-
ated, it may not be moved from the
[Down Position] to the [Up Position]
due to variations of the operation
force. At this time, set the document
board to the [Uppermost Position]
or support it by hand. The solenoid
normally operates, but this may
occur if the solenoid coil tempera-
ture is kept increased.

Figure 5-217

Display Target name


Pick Motor Pickup motor
Feed Motor Feed motor
Main Motor Main motor
Separate Motor Separation motor
Eject Motor Eject motor
Tray Position Tray motor Note 1
Imaging Unit (T) Shading motor (front)
Imaging Unit (B) Shading motor (back)
Pick Up Down Pickup solenoid Note 2

Table 5-203

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-17
CHAPTER 5 TROUBLESHOOTING

2. Feed Test 3. Sensors


Paper can be actually fed in this mode at Perform the sensor operation check.
the Dcon Check screen. The operation of When each sensor enters the detection
sensors during feeding can be checked. If state, the corresponding mark lights. Since
you need to check a feed operation only, it there are many sensors, they are divided
can be used “Count only mode” instead of into groups. When the cursor is placed over
the Feed Test. the mark, balloon help is displayed. Lighting
of the mark on the “Feed Unit” and an ex-
Operation procedure ample of balloon help are shown below.
1) Set the paper on the pickup tray. The operation of operation panel keys
2) Select the [Feed Test]. can also be checked here.
3) The pickup tray lifts and each roller rotates.
4) The paper is fed at low speed and ejected
onto the eject tray.
5) When the [Feed Test] is selected again,
the test stops.

The operation of the sensor during


feeding can be checked on the sensor con-
firmation screen. Refer to the “Sensors”
section for details.

Figure 5-218

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CHAPTER 5 TROUBLESHOOTING

1) Feed Unit 3) Staple Unit

Registration post-sensor

Double feed sensor


Staple sensor
1 to 5

Registration pre- Registration pre-


sensor (left) sensor (right)

Figure 5-219 Figure 5-221

For the double feed sensor, the mark that 4) Tray Unit
lights when a sheet of paper is fed is dif-
ferent from the mark that lights when two
or more sheets of paper are fed.
Pickup sensor

One: Two or more: Skew sensor (left) Skew sensor (right)

2) Exit Unit Document sensor

Eject sensor
Figure 5-222

Figure 5-220

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-19
CHAPTER 5 TROUBLESHOOTING

5) PANEL UNIT 6) Others


The operation of keys on the operation The detection state of other sensors is
panel is checked here. The mark lights in displayed. When a sensor enters detec-
the same way as for the sensors in the tion state, the display section lights. The
previous section and the figure below figure below shows that [Tray Not HP
shows that the [Menu] key is ON. BTM] is detected.

11 key switches
on operation panel

Figure 5-224

Figure 5-223

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CHAPTER 5 TROUBLESHOOTING

4. LED/LCD
Led
Verify that LEDs of the reading unit light.
When opening the upper unit and selecting
the corresponding button, the LED lights.
When the button is pressed again, the LED
turns OFF.
Note:If an operation mistake occurs in “Dcon
Check”, the LED may not light correctly.
In this case, end the service mode and
reset the scanner.

Figure 5-225

LCD
Check the lighting of the display panel
(LCD) in the operation panel. When closing
the upper unit and selecting [All Off], all
display dots of 16 characters × 2 lines turn
OFF. When the button is selected again, all
the dots light.
If the upper unit is open, a “Cover Open”
error is displayed.

Note:If this mode operates, all LEDs remain


OFF or ON after the service mode
ends. Reset the scanner.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-21
CHAPTER 5 TROUBLESHOOTING

D. Get Status 2. Check Device


1. Last Error Logs This mode is used to check the versions
When [Get last error logs] is selected, up of the main body firmware and the internal
to 10 recent error codes are displayed. devices of this machine.

Figure 5-227

Figure 5-226 If no option is connected to this machine,


“0000” is displayed.
Refer to the “I. ERROR DISPLAY” sec-
tion described before for details of error
codes.
The date and time are displayed in the
[Time] column only if the scanner obtains
time from the computer, for example, if an
optional imprinter is used with time print
setting and an error occurs. Otherwise, “No
Time” is displayed.

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CHAPTER 5 TROUBLESHOOTING

3. Serial Number 4. Write Setting to Text


The serial number and other information When [Write setting to text] on the lower
are displayed. right side is selected, displayed information
can be saved in a text file.

Operation procedure
1) Select [Get last error logs] if necessary.
2) Select [Write setting to text].
3) The save screen is displayed. Set a save
location.
4) The data is saved.

Part of the contents of a saved file is


shown below.

Figure 5-228

Serial number data is saved on the


control PCB. If this PCB is replaced, enter a
number and select [Set] on the right side.

Figure 5-229

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-23
CHAPTER 5 TROUBLESHOOTING

E. Scan
1. Scan Check
Actual scans can be performed in the
service mode. Scanned images are dis-
played and saved. However, scan conditions
are limited.

Figure 5-231

Figure 5-230

Scan condition
Mode: Color, 300 dpi, duplex, one sheet
Area: Width maximum, length A4 portrait
Save type: BMP

Figure 5-232
Operation procedure
1) Set a sheet of document.
2) Select [Scan].
3) The save screen is displayed. Set a save
location.
4) The document is scanned.
5) An image is displayed and saved.

The display screen and an example of


saved files are shown below.

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CHAPTER 5 TROUBLESHOOTING

2. CIS Data Since the background color for this


Enter line data of the reading unit at the machine during document reading is black,
document reading position and display its the waveform is displayed at the lower part of
waveform. Failures of the reading unit can the display section. If it is displayed at a
be confirmed. Data after shading correction higher position, it is incorrect.
is shown.
Waveform 2
A procedure of scanning with a sheet of
white paper placed on the reading glass and
checking problems, such as dirt on the glass
surface is shown below.

Figure 5-233 1) Cut a sheet of regular white copy paper


according to the reading glass size.
Scan condition selection 2) Place the white paper on the reading glass
Mode: Grayscale/Color of the target reading unit.
Resolution: 300/600 dpi

Display condition selection


Side: Front/Back
Position: Shading/Read

Operation procedure
1) Select scan conditions.
2) Select [Scan].
3) Select display conditions and verify
waveforms. Figure 5-235

Note: The reading side must not be con-


Waveform 1
taminated and the part where the
This is a general waveform when [Read]
paper is placed must be able to be
is selected.
cleaned later. If the white paper is
located in a place whether it is caught
by the roller section or detected by a
registration sensor, data cannot be
obtained.
Figure 5-234 3) Close the upper unit, select scan condi-
tions, and then select [Scan].

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-25
CHAPTER 5 TROUBLESHOOTING

4) Select [Read] and verify the waveform. 3. ImgFrame


The outside frame of a fed document is
detected, displayed and saved in this mode.
How document frame detection, which is a
basic function for auto-size detection and
deskew, is performed can be verified.
Figure 5-236

Since the white paper is scanned, a


waveform is displayed at the upper part of
the display section. If it is displayed lower
than that, it is incorrect.
Waveforms in grayscale and color
modes when there is a dark stain on the Figure 5-239
reading glass are shown below.
Operation procedure
1) When [Renew] is selected, [Speed] be-
comes effective, so select [High] or [Low].

Figure 5-237
Figure 5-240

Waveform 3 2) Set a sheet of paper on the pickup tray and


This is a general waveform when select the [Read].
[Shading] is selected. 3) The paper is automatically fed and ejected
onto the eject tray.

Figure 5-238

Since the white reference is scanned, a


waveform is displayed at the upper part of
the display section. If it is displayed at a
lower position, it is incorrect.

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CHAPTER 5 TROUBLESHOOTING

4) Data of the outside frame of the paper is


saved in memory in the main body and is
displayed in the display section. The area
enclosed by a red line and a blue line
shows the outside frame of the paper. One
scale is 10 mm.
The display at the time of skewing is
shown below.

Figure 5-241

Note:When [Renew] is not selected, but the


[Read] button is selected, the outside
frame that was previously saved in
memory in the main body is displayed.
Note:When [Save Log] is selected, outside
frame data can be saved in a computer.
However, saved data cannot be used
in the field. This function is used only if
an instruction for analysis is given.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-27
CHAPTER 5 TROUBLESHOOTING

F. Extended Setting The value on the front side is set to “2.0”


1. Regist Manual Adjustment here.
The registration initial value that has Note:The input range is ±5.0 and the unit is
already been determined is fine-adjusted in mm. The initial value is “0.0 mm”. If it is
this mode. changed to a plus side, the image
It is used to change the position of an moves up and if it is changed to a
image that is scanned with the initial value. minus side, it moves down.
However, it does not reduce variations in the Since the trailing edge (displayed as
leading edge position. [Bottom] on the screen) is interlocked
with the leading edge, only one of them
Note:This mode changes the timing of the cannot be changed independently.
reading start position. If auto-size de-
tection or deskew is selected, the
leading edge cannot be adjusted in
this mode to take a document size
from an image read with a margin.

Operation procedure
1) Verify the scan image with the initial value
and determine adjustment direction and its
amount.
Here perform the following operation:
move the front image with the initial value
upward by 2 mm, i.e., delay the reading
start time by the time for 2 mm.

Figure 5-243

3) Scan the document actually and verify that


the position is changed.
It can be verified by using “Scan” in the
Figure 5-242 service mode.

2) Change the value in the input box on the


reading surface side to be adjusted with
arrow keys. Be sure to select [Set] after
change.

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CHAPTER 5 TROUBLESHOOTING

2. Key Lock
This mode disables the operation of
keys on the operation panel. Do this only if
the user requests to prevent operator mis-
takes.

Select keys to be disabled. When a key


is selected, it is recessed and its color be-
comes a little brighter. The [Menu] key is
selected in the figure below.
If the key is selected again, it is can-
celled.

Figure 5-244

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-29
CHAPTER 5 TROUBLESHOOTING

G. Firmware Change 3) The firmware registration screen is dis-


Note:For the change of the firmware, also played. Select [Register].
refer to the service information that is
issued individually.

1. Firmware registration
In this mode the scanner firmware is
saved in a service computer so that the
firmware can be changed correctly. However,
only the controller firmware can be changed,
and the main drive and sub-drive firmware
necessary for this machine cannot be
changed.

Operation procedure
1) Select [Firm Registration] on the initial Figure 5-247
screen.

Figure 5-245

2) Only if it is not registered, the following


screen is displayed. Select [OK].

Figure 5-246

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CHAPTER 5 TROUBLESHOOTING

4) The file selection screen is displayed. information, such as product name


Select a file. and version number, is written in the
Note:The file format is “mot” as before, but mot file, a folder name is determined
only the one that suits the integrated accordingly. The ini file in which setting
tool can be used. The file name can be conditions are stored is also saved at
changed freely. the same time. A folder and its tree are
shown below.

Figure 5-248

5) The firmware is registered automatically.


The “Product Name” and “Firmware ver-
sion” are displayed on the firmware regis-
tration screen.

Product name
Version number

Figure 5-250

Figure 5-249

Note:For this machine, three types of firm-


ware (DR-9050C/7550C/6050C) are
registered when one mot file is regis-
tered.
Note:The registered firmware is saved to-
gether in a service tools folder. Since

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-31
CHAPTER 5 TROUBLESHOOTING

6) If necessary, select [Add Note] and enter 2. Controller Firmware Loading


appropriate information. The method of writing controller firm-
ware is different whether the firmware has
been registered or not. The operation pro-
cedure is shown below.

Registered firmware
1) Select a version to be written and select
[Firm Load].
Note:Only the firmware for the connected
scanner is displayed.

Figure 5-251

Note:To delete a version from the registra-


tion screen, select a desired version
and select [Delete]. However, it is not
deleted from the folder.

Figure 5-252

2) A caution screen is displayed. Select [OK].

Figure 5-253

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CHAPTER 5 TROUBLESHOOTING

3) Writing begins automatically and a pro- 2) The file selection screen is displayed.
gress screen is displayed. Select a file.

Figure 5-254
Figure 5-256
4) When it is finished, the progress screen
disappears. 3) Writing begins automatically and a pro-
5) End the service mode and reset the gress screen is displayed.
scanner power supply. Note:Whether the file is the one for the
6) Start the service mode again and check connected scanner is detected auto-
the version number on “Get Status”. matically, and if it is correct, writing is
performed.
Unregistered firmware
1) Select [Use Disc].

Figure 5-257

4) When it is finished, the progress screen


disappears. The subsequent procedure is
the same as the procedure for “Registered
firmware”.

Figure 5-255

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-33
CHAPTER 5 TROUBLESHOOTING

3. Drive Firmware Loading 4) When it is finished, the progress screen


Since there is no drive firmware regis- disappears. The subsequent procedure is
tration function, save the firmware to be the same as the procedure for “Controller
written in a computer. firmware”.
The operation procedure for the main
drive is the same as that for the sub-drive,
but buttons to be selected are different.

Operation procedure
1) Select [Load] corresponding to the main
drive or sub-drive.

Main drive

Sub-drive

Figure 5-258

2) The file selection screen is displayed.


Select a file.

Figure 5-259

3) Writing begins automatically and the pro-


gress screen is displayed.
Note:Whether the file is the one for the
connected scanner is detected auto-
matically, and only if it is correct, writ-
ing is performed.

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CHAPTER 5 TROUBLESHOOTING

H. Others Status
1. Imprinter Check the state of the imprinter. The
The operation check of the imprinter is mark of each item lights according to its state.
performed in this mode. If the imprinter is not “Head” lights in the table below.
connected, the screen is not displayed. Mark Sensor name/lighting state
If normal operation is verified, however,
Busy
it is easier to do so by using “Imprinter Test” Lights during normal operation. It
in the user mode. can be verified when the machine
operates in the user mode.
Head
Lights when the ink cartridge is
installed.

Voltage error
Lights when the applied voltage is
abnormal.
Figure 5-260
Communication error
Since this machine is a post-type im- Lights when a data communication
printer, the display on the pre-type side is error occurs or the PCB is defec-
tive.
grayed out.
Table 5-204
Flush (Ink ejection verification)
The ink is ejected in this mode. When
[Start] is selected, ink is ejected. Set a sheet
of paper and then eject ink.

Note:The position where a sheet of paper is


set must cover an ink ejection part and
a registration sensor part to generate a
paper jam error. If a paper jam error is
not generated, the paper is ejected
when the upper unit is closed.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-35
CHAPTER 5 TROUBLESHOOTING

2. Patchcode 3. Analog Sensor


The operation check of the patchcode This mode is used to check analog data
decoder is performed in this mode. for sensors. However, the operation check of
normal sensors is performed in the [Dcon
Check].
Selection of sensors is performed from
the pull-down box. When a sensor enters
detection state, a “red circle” on the left side
Figure 5-261 lights.

Operation procedure
1) Set a sheet of paper on which a patchcode
is printed on the pickup tray. The patch-
code should be on the top surface.
2) Select setting items of [Speed] and [Ori-
entation] from the pulldown boxes.
Speed: High/Low
Figure 5-263
Orientation: 0/90/180/270 Deg.
3) Select the [START]. The pickup tray lifts
and the paper is fed and ejected onto the
eject tray.
4) The result is displayed.

Figure 5-262

Note:Print a patchcode in the effective range


(within 100 mm from the leading edge).
Refer to the “User Manual” for details.

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4. Application Information 5. Simulation Mode


This mode is used to check the detailed This mode is used if the service engi-
version of the software (EXE file) for this neer learns about the service mode when
service mode. the scanner is not connected.
After selecting [Help] on the tool bar on
the top of screen, select [Application Infor- Operation procedure
mation]. 1) Enter 8 characters “training” as a pass-
word.
2) The screen is the same as the actual one
and buttons other than the ones that are
grayed out can be operated as usual.
Note:However, operations that need com-
munication with the scanner are not
carried out.

Figure 5-264

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-37
CHAPTER 5 TROUBLESHOOTING

III. LIST OF FAILURES

The lists below give the major failures conditions and their causes. Refer to the next section
for details of the causes and the measures to be taken.

1. Operation Failures
Note: Major causes of each failure are marked “X.”
Cause System/ Hard- Connec- Docu-
No. Dirt Setting
Failure Software ware tion ment
1 No power is supplied X X
2 Scanner is not rec-
ognized
X X
3 Scanning does not
start
X X X X
4 Documents are not
fed properly
X X X
5 Scanning speed is
low
X X

Table 5-301

2. Images Failures
Note: Major causes of each failure are marked “X.”
Cause System/ Hard- Connec- Docu-
No. Dirt Setting
Failure Software ware tion ment
1 Completely black,
completely white, X X X X
all streaks
2 Too dark, too light X X
3 Black borders
around image
X X
4 Image skews X X
5 Streaks on image X X
6 Moire on image X X
7 Outer areas of
image disappear
X X
8 Text invisible X X
Table 5-302

5-38 COPYRIGHT © CANON ELECTRONICS INC. 2009CANON DR-9050C/7550C/6050C FIRST EDITION


CHAPTER 5 TROUBLESHOOTING

IV. OPERATION TROUBLESHOOTING

When an operation failure occurs, first check for an “Error Message” displayed on this ma-
chine and computer. In addition, check the operation of the various sensors, motors using the
“Service Mode.”

1. No Power Is Supplied
This machine display panel does not light.
Cause/faulty
Step Check item Result Action
location
AC power supply 1 Is the specified voltage being NO Explain to the user that
voltage supplied at the outlet? the trouble is not with this
machine.
Connection of 2 Is the power cord connected? NO Connect it properly.
power cord
Power cord 3 Is the problem solved when the YES End.
power code is replaced?
DC power supply 4 Dose the LED on the control YES The power is supplied.
PCB light when the power Check the step 5.
switch is turned ON?
NO Check the step 6 or later.
Operation PCB 5 Is the cable connected to the YES Replace the operation
PCB? panel.
NO Connect it properly.
Power switch 6 Dose the power switch of the NO Attach the parts properly.
mechanical power supply PCB operate
section when the power switch button
is pressed on the front?
Power supply PCB 7 Are the cables properly con- NO Connect it properly.
Control PCB nected to the PCB?
8 Is the problem solved when YES End.
these PCBs are replaced?

Table 5-401

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-39
CHAPTER 5 TROUBLESHOOTING

2. Scanner Is Not Recognized


Note:Install the driver in the computer before connecting the scanner.
Cause/faulty
Step Check item Result Action
location
Power supply 1 Is the power supplied to this NO Perform the section 1:
machine? “No Power Is Supplied”.
Connection of in- 2 Is the interface cable properly NO Connect it properly.
terface cable connected?
Power-on 3 Was the power to this machine NO Follow the proper power-on
sequence turned ON before the com- sequence.
(SCSI connection) puter was turned ON?
SCSI ID settings 4 Is the SCSI ID set properly? NO Set them properly.
Computer, 5 Are the computer and interface NO Use them properly.
interface card card set properly?

Table 5-402

3. Scanning Does Not Start


Note:Scanning may not start when a “cover open” or “no document” error message is dis-
played due to a sensor problem.
Cause/faulty
Step Check item Result Action
location
System 1 Is the problem solved when the YES End.
scanner and computer are reset?
Software 2 Is the problem solved when the YES End.
scanner driver and the application
are reinstalled?
Connector 3 Are the motor and sensor con- NO Connect them properly.
connection nectors connected properly?
Drive transmission 4 Is the transmission system NO Attach the parts properly.
system driven by the motor normal? Replace needed parts.
Are such parts as gears and
belts normal?
Motor, solenoid 5 Is the operation normal when NO Check the cable connec-
checking the operation in the tions.
service mode? Replace needed parts.
Sensor 6 Is the operation normal when NO Check the attachment of
checking the operation in the the sensor, light guide and
service mode? lever.
Check the cable connec-
tions for the sensor.
Main drive PCB 7 Is the problem solved when YES End.
Sub-drive PCB these PCBs are replaced?
Control PCB

Table 5-403

5-40 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 5 TROUBLESHOOTING

4. Documents Are Not Fed Properly


Note:If a sensor failure occurs an error message such as “paper jam” or “double feed” may be
shown.
Cause/faulty
Step Check item Result Action
location
Document 1 Is the document within the NO Ask the user to use docu-
specifications (thickness, di- ments within the specifica-
mensions, fold, curl, etc.)? tions.
Document setting 2 Are the documents stuck to- YES Fan the stack of docu-
gether? ments well.
3 Are the document guides ad- NO Adjust them in a correct
just properly? position.
Roller 4 Is the roller properly mounted? NO Mount it properly.
5 Is it dirty or deformed? NO Clean or replace it.
Parts in feed path 6 Are all parts that the documents NO Mount them properly.
contact properly mounted (not
loose or tilted)?
7 Is the surface in contact with NO Replace faulty parts.
the document smooth (not
scratched, no burrs)?
Drive transmission 8 Is any abnormal noise emitted YES Mount the parts properly.
system when feeding documents? Replace faulty parts.
Are any gears broken or is the
belt loose?
Motor, solenoid 9 Is the operation normal when NO Check the cable connec-
checking the operation in the tions.
service mode? Replace needed parts.
Sensor 10 Is the operation normal when NO Check the attachment of
checking the operation in the the sensor, light guide and
service mode? lever.
Check the cable connec-
tions for the sensor.
Replace needed parts.
Main drive PCB 11 Is the problem solved when YES End.
Sub-drive PCB these PCBs are replaced?
Eject PCB
Control PCB

Table 5-404

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-41
CHAPTER 5 TROUBLESHOOTING

5. Scanning Speed Is Slow


Selecting higher resolutions, color setting and/or special functions may make the scanning
speed slower. Should the scanning speed be too slow after taking all of these considerations,
the possible causes are as listed below.
Cause/Faulty
Step Check item Result Action
location
Insufficient memory 1 Is memory capacity suffi- NO Add the memory
capacity in computer cient? capacity.
2 Is any other application YES Close other
started up? applications.
3 Is any resident application YES Close resident
started up such as a virus applications.
protection application?
4 Is the hard disk short of YES Increase empty capacity
empty capacity? of the hard disk.
Hi-Speed USB2.0 is 5 Is the USB port supported? NO Use a supported
not supported computer.
(when USB is used)
6 Is the USB cable NO Use a included USB
supported? cable.
7 Is the USB hub supported? NO Use a supported USB
hub.
SCSI-3 is not 8 Is the SCSI card NO Use a supported SCSI
supported supported? card.
(when SCSI is used)
9 Is the SCSI cable NO Use a supported SCSI
supported? cable.

Table 5-405

5-42 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 5 TROUBLESHOOTING

V. IMAGE TROUBLESHOOTING

Image Samples
Original document Completely black Completely white ALL streaks Too dark
(normal)

Black border Skew Deskew Streak 1 Streak 2


(glass) (white plate)

Moire Original document Auto size (NG) Black border Deskew (NG)
(outer areas) removal

Original document Black and white ATE ATE-II Remove


(background) background

Figure 5-501

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-43
CHAPTER 5 TROUBLESHOOTING

Note:There are times when, depending on the type of image and settings, document reproduci-
bility becomes poor. In such case, the image may be improved by changing the settings.

1. Completely Black, Completely White, All Streaks


Completely Black, Completely White, or All Streaks are output.
Cause/faulty
Step Check item Result Action
location
“Brightness” setting 1 Is the “Brightness” setting NO Change the setting.
appropriate? Also change “Contrast”
if necessary.
System 2 Is the problem solved when YES End.
the scanner power is reset
and the computer is re-
started?
Reading unit 3 Are the reading related ca- NO Connect them properly.
bles connected properly?
4 Is the problem solved when YES End.
the reading unit is replaced?
Control PCB 5 Is the problem solved when YES End.
the control PCB is re-
placed?

Table 5-502

2. Too Dark, Too Light


Image does not look appropriate due to improper brightness.
Cause/faulty
Step Check item Result Action
location
“Brightness” setting 1 Is the “Brightness” properly NO Change the setting.
set?
The brightness should be
set to “128” in normal case
but may be required to
change according to the
type of document.
“Contrast” setting 2 Is the “Contrast” properly NO Change the setting.
set?
The default setting is “4”.

Table 5-503

5-44 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 5 TROUBLESHOOTING

3. Black Borders Around Image


Black borders appear around the images.
Note, however, that borders having a thickness of about 1 mm are within the specifications, so
they are not a failure.
Cause/faulty
Step Check item Result Action
location
“Page Size” setting 1 Is the “Page Size” properly NO Change the setting.
set?
Document setting 2 Is the document set at the NO Set the document at the
correct position? correct position.
Setting of 3 Is “Auto-detection” or “Bor- NO Set the function.
“Auto-detection” for der Removal” set? Black border can be
page size or removed by image
“Border Removal” processing.

Table 5-504

4. Image Skews
If the document skews when fed, the scanned image also skews.
Cause/faulty
Step Check item Result Action
location
Document setting 1 Is the document properly NO Properly set the docu-
set? ment.
Document feeding 2 Is the document fed NO Carry out check items
straight? listed in “IV. OPERATION
TROUBLESHOOTING,
4. Documents Are Not
Fed Properly.”
“Deskew” setting 3 Is the “Deskew” set? NO Set the function.
Slant can be corrected
by image processing.

Table 5-505

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-45
CHAPTER 5 TROUBLESHOOTING

5. Streaks on Image
If the reading glass surface is dirty, streaks appear on the scanned images in the feed di-
rection. Dirt on the rollers may also be transferred to the documents.
On the other hand, white streaks appearing on the scanned images are caused by the
execution of the shading correction while the reading unit is dirty.
Cause/faulty
Step Check item Result Action
location
Reading glasses 1 Are the reading glasses NO Clean the reading
clean? glasses.
Replace the reading
glass if scratches are
found.
Roller 2 Are the surfaces clean? NO Clean or replace the
roller.
Feed path 3 Is the feed path clean? NO Clean the feed path.
Reading unit inside 4 Is the reading unit inside NO Clean or replace the
clean? reading unit.

Table 5-506

6. Moire on Image
Moire is likely to appear when a photograph is color scanned with a low resolution from a
magazine or a catalog.
Cause/faulty
Step Check item Result Action
location
“Moire Reduction” set- 1 Is the “Moire Reduction” NO Set the function.
ting set?
YES Heighten the resolution.

Table 5-507

7. Outer Areas of Image Disappear


When scanning a document with black or deep color outer areas, selecting the
“Auto-detection,” the “Deskew” or the “Border Removal” may cause the outer areas to dis-
appear from the scanned image.
Cause/faulty
Step Check item Result Action
location
Document 1 Is there any black or deep YES Disable the functions
color on the document outer such as the
areas? “Auto-detection”.

Table 5-508

5-46 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 5 TROUBLESHOOTING

8. Text Invisible
When the background includes colors or patterns, text may be hidden by the background
when scanning in black and white mode. A special mode called “ATE: Advanced Text
Enhancement” exists to solve this problem.
Note: The problem may not be fixed, depending on the type of document.
Cause/faulty
Step Check item Result Action
location
“Mode” setting 1 Is the problem solved when YES End.
the “Color” or “Grayscale” is
set?
2 Is the problem solved when YES End.
a special mode such as the
“Advanced Text Enhance-
ment” is set?
“Brightness” setting 3 Is the problem solved when YES End.
the “Brightness” setting is
changed?

Table 5-509

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-47
CHAPTER 5 TROUBLESHOOTING

VI. AFTER REPLACING PARTS

Some of the parts used in this machine 6) Pickup sensor


require adjustments and settings after being When the pickup sensor is not properly
replaced or disassembled/reassembled. The installed, the pickup motion and feeding
related parts are shown below. are not performed correctly.
Check document feed and images after Therefore, the adjustment of the pickup
the replacement or disassembly/reassembly sensor position is required not only after
of the parts. replacing parts, but also when a malfunc-
tion occurs after changing the position of
1) Control PCB the pickup sensor.
Perform “All Adjustment” in the service
mode. Change the value for "Counter" and Operation check
enter a serial number for "Get Status". Select “Dcon Check” in the service mode
and keep the operating condition of the pickup
2) Reading unit sensor visible. If the pickup sensor lights
Perform “All Adjustment” in the service when the pickup tray is not lifted or if the
mode. sensor does not light when the pickup tray is
at the top position, position adjustment is
3) Registration-related parts necessary.
When replacing or reassembling the ul-
trasonic sensor PCB and ultrasonic drive Assembly verification
PCB on which a registration sensor is built, Verify that the pickup sensor and sensor
perform “Regist Adjustment” in the service mounting plate have been assembled cor-
mode. rectly before position adjustment. Verify that
the sensor cable is connected and that a po-
4) Consumable parts (servicing) sitioning boss is inserted in the hole in the
When consumable parts, such as regis- mounting plate.
tration rollers and platen rollers, which are
replaced by the service technician, are
replaced, set the number of sheets fed
during replacement by the “Counter” in the
service mode.

5) Pickup solenoid
The position adjustment is necessary.
Refer to “CHAPTER 3 DISASSEMBLY &
REASSEMBLY, III-5. Pickup Solenoid,
Notes on assembling”.

5-48 COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION
CHAPTER 5 TROUBLESHOOTING

Adjustment procedure
i) Remove the eject tray unit and upper
front cover.
ii) Loosen the fixing screw { 1 , rotate the
adjusting screw { 2 and after moving
the sensor mounting plate { 3 on which
the pickup sensor is mounted a little
back and forth, fix the plate.
Note:The positioning boss { 4 must be in-
serted into the hole in the sensor
mounting plate.

Figure 5-601

iii) While feeding a sheet of paper, check


the sensor and the feeding operation. If
it is not corrected, retry the previous
procedure.
iv) If it is corrected, replace covers and
check the operation again.

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/6050C FIRST EDITION 5-49
APPENDIX

I. GENERAL DIAGRAM ............................. A-1

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7550C/9050C FIRST EDITION


7 6 5 4 3 2 1

Ultrasonic sensor PCB Skew sensor Shading motor


PCB (right) (front) Pickup
Ultrasonic Registration Imprinter Shading sensor Feed motor M
sensor
Skew sensor PCB (left) I. GENERAL DIAGRAM
sensor pre-sensor door sensor Skew sensor (front) J32 Skew sensor F
M 1 2 3 J29
J53
J39H 1 2 3 4 5 1 2 3 J26
Eject motor
J39

SKEW_L_PW
SKEW_L_SNS
12 11 10 9 8 7 6 5 4 3 2 1
1 2 3 4 5 6 7 8 9 10 J24 1 2 3 J23 1 2 3 1 2 3 J37 M
Pickup solenoid

SH_3
SH_2
SH_1
SH_0

GND
REG_FR_SNS
REG_FL_SNS

IP_DOOR_SNS

SKEW_R_SNS
US_RXD

SHD_HP_SNS
US_TXD
US_PLS

PICK_SNS
SKEW_R_PW

PHASE_W
SL

HOLE_1M
PHASE_U
HOLE_3M

HOLE_2M
PHASE_V
1 2 3 4 5 6 7 8 9 10 11 12

HOLE_1P

HOLE_3P

HOLE_2P
GND
GND

SH_P
GND

GND
NODE
J82
+5V
+5V

+5V

+5V
GND
GND

GND

+5V
+5V
SL_PWM
+24V

PHASE_W
HOLE_1M
PHASE_U
HOLE_3M

HOLE_2M
PHASE_V
HOLE_1P

HOLE_3P

HOLE_2P
GND

+5V
10 9 8 7 6 5 4 3 2 1 4 3 2 1 3 2 1 3 2 1 12 11 10 9 8 7 6 5 4 3 2 1 11 10 9 8 7 6 5 4 3 2 1 CIS PCB (front) CIS PCB (back)
J202 J207 J204 J203 J206 J210 J205
F 28 F 28 F 28 F 28
[1:28] [1:28] [1:28] [1:28] 1 2 3 4 5 6 7 8 9 10 11 12
J802 E
Main drive PCB Door sensor [1:28] [1:28] [1:28] [1:28] Eject PCB
F 28 F 28 F 28 F 28
Eject sensor
J208 J209 J201 Reading PCB (front) Reading PCB (back)
6 5 4 3 2 1 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1
J700F J703F J700B J703B J801
10 9 8 7 6 5 4 3 2 1 10 9 8 7 6 5 4 3 2 1 6 5 4 3 2 1
15 15
IP_RXD

OUT_B
OUT_B
OUT_A
OUT_A
IP_TXD
IP_yobi

PAPER_DT

REG_B_SNS
REG_F_SNS
+24V

SUB_RST
GND

DCON_RXD
DCON_TXD
SUB_RXD
SUB_TXD
+5V

US_PLS

IP_RXD
IP_TXD
IP_yobi

E_RXD
E_SNS

E_TXD

E_RXD
E_SNS
E_TXD
+24V

GND
+24V
+24V

+5V
GND
GND
yobi
M
1 2 3 4 5 6
J30
Pickup motor 15 15 D
Imprinter PCB 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 11 1 2 3 4 5 6
J112 J110 J119 J111 J121 J118
1 2 3 4 5 6 7 8 9 10 11 12 13

J104
50
SCSI

1 2 3 4 5 6 7 8 9 10 11 12 13
Control PCB SCSI-ID
switch

J102
Ink cartridge USB

4
J114 J116 J126
19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 4 3 2 1
30

Exhaust fan
Imprinter (option) C
FM1 4 3 2 1

PAPER_DT

REG_B_SNS

10ARM_RXD
REG_F_SNS

10ARM_TXD
US_PLS
10_RXD
10_TXD
+24V
+24V
+24V
+24V

GND
GND
GND
GND
CN2

+5V
+8V

1
1

yobi
Power supply

CN1
2

2
3
FAN_SNS
FAN_ON

30

3
PCB SW
GND

COR1 J1
J950
Power switch Patchcode
J306
1 2 3 4 5 6 7
J305
8 9 10 11 12 13 14 15 16 17 18 19
MT1 PCB
J1201 Patchcode
Sub-drive PCB Staple sensor

J302

20
decoder

20
Operation PCB
J309 J310 J311 J308 J304 J303
(option) B
4 3 2 1 6 5 4 3 2 1 1 2 3 4 5 6 4 3 2 1 1 2 3 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1
AUTO_SNS

TRAY_SNS
AUTO_PW

SH_PWM
GND

+5V
OUTA
OUTB
OUTA
OUTB

TRAY_SNS

OUTA
OUTB
OUTA
OUTB
TRAY_PW

B
A

A
+24R

+24R

REG_B_PWM
REG_B_SNS
GND

US_PLS
GND

A1
B1
A3
B3
+5V
+24V
GND

J45 J42 J43


J45H J42H 1 2 3 4 5 6 7 8
J43H
J44 J41
1 2 3 4 J47 1 2 3 J601 1 2 3 J49 1 2 3 4 5 6 J44H 1 2 3 4 3 2 1 J48 8 7 6 5 4 3 2 1
J41H 1 2 3 4 5

Document M
J206 1 2 3
J401
4 5 6
(ST_5)

GND
+5V

ST_4
ST_3
ST_2
ST_1
ST_0
Tray home sensor PCB Ultrasonic M
M
sensor Main motor M J37
drive PCB A
Shading motor
Tray motor Document Separation 1 2 3 4 5 6 7 8
(back)
Shading Ultrasonic Registration
J991
sensor motor
sensor sensor post-sensor Staple PCB
(LED)
(back) (LED)

COPYRIGHT © CANON ELECTRONICS INC. 2009 CANON DR-9050C/7050C/6550C FIRST EDITION A-1
Prepared by

Quality Assurance Center


Canon Electronics Inc.

3-17-7 Shibaura, Minato-ku


Tokyo 108-0023, Japan

FIRST EDITION: FEB. 2009 (63999)


0209TG

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